Subaru of Gwinnett

Very friendly service department. They carefully documented the exterior of the car and mileage before service. Waiting area was clean and comfortable! They carefully documented the exterior of the car and mileage before service. Waiting area was clean and comfortable! More

Great dealership. Always the best service. Cost to replace an 02 sensor was quite expensive. Always the best service. Cost to replace an 02 sensor was quite expensive. More

Emma was awesome during our car purchase last year she went above and beyond to Make sure we were happy with our purchase. I would recommend every time emma 🐻 is awesome. went above and beyond to Make sure we were happy with our purchase. I would recommend every time emma 🐻 is awesome. More

Everyone at the dealership was very nice. Very honest and very trustworthy. I definitely will recommend. Very honest and very trustworthy. I definitely will recommend. More

Fast efficient maintenance check for upcoming vacation travel. Professional service from vehicle check in to departure while waiting in their new modern waiting facility. travel. Professional service from vehicle check in to departure while waiting in their new modern waiting facility. More

Subaru of Gwinnett has repeatedly helped me both when I had problems with my Subaru and when I needed normal maintenance. It was especially good dealing with Hailey Armour, my service advisor, who worked h had problems with my Subaru and when I needed normal maintenance. It was especially good dealing with Hailey Armour, my service advisor, who worked hard to express my concerns to the people servicing my car and their reports back to me. I would encourage Subaru of Gwinnett to maintain a longer history of work done on my car. I have a 2013 Subaru and find that when they moved to their new database they did not transfer over all the data records on my car's service. Many Subaru owners keep their cars more than 10 years, so a complete database from the time of purchase up to the present is necessary to know the true history of the car. More

Service was great as usual but I did not care for the waiting area which felt like a bus station waiting area. I waited in the new sales area which was more comfortable and relaxing although I was surpr waiting area which felt like a bus station waiting area. I waited in the new sales area which was more comfortable and relaxing although I was surprised that there was not more space for more than two new vehicles! More

Very patient and clarified questions I had regarding what was actually covered in the 18,000 mile service. was actually covered in the 18,000 mile service. More

Modern clean having a snack bar is definitely a plus a well run operation all employees courteous well run operation all employees courteous More

The facility is really nice. There are different areas for different purposes such as quiet area, kids area, etc. The only comment I have is that communication could be improved. There are different areas for different purposes such as quiet area, kids area, etc. The only comment I have is that communication could be improved. My service was not done with the time frame I was told when I checked in. None kept me updated and I had to ask to find out. More