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Subaru of Gwinnett

Duluth, GA

Overview
Employees
Reviews
Vehicles
4.6
5,226 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales. From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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2950 Satellite Boulevard

Duluth, GA

30096

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Showing 5,226 reviews

July 20, 2023

Everyone was very easy to work with and made the purchasing process go very smoothly. More

by AHARLIN1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Willhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre "DRE" Armenakian
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Jul 20, 2023 -

Subaru of Gwinnett responded

This is always great to hear, thank you for your business and your 5 star review, see you soon in service for your first service.

July 19, 2023

New location is great. Employees were courteous and attentive and answered all my questions and met my needs. Service has been great! More

by EJROSA68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember their name but every in the service dept has been fantastic
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Jul 20, 2023 -

Subaru of Gwinnett responded

Thank you for stopping in and checking out our new facility while serving your Subaru. Glad things went GREAT! We are always here to answer questions on your journey with your Subaru. Its a great place work and our employees are always here to help with a smile. Follow us on Facebook for all the things we do in the community too! See you on your next service visit.

July 19, 2023

Jeff was great to work with. He kept me informed of the status and met the tentative date of work completion that he provided at the start. I cannot say that for another dealer More

by TLAWS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Subaru of Gwinnett responded

I agree, Jeff is pretty great at what he does! Glad he was able to keep you informed during your service visit. We thank you for your business and please recommend Jeff and Subaru of Gwinnett to all your friends and family.

July 19, 2023

Sales person, Ana went out of her way to help up get a small repair done. The dealership was clean, comfortable and friendly. More

by marknphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Morales
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Jul 20, 2023 -

Subaru of Gwinnett responded

Glad we could help! Thanks for your business and for trusting Subaru of Gwinnett with your Subaru. Until we see you again, enjoy the adventure, drive safe!

July 19, 2023

Sales person, Ana went out of her way to help up get a small repair done. The dealership was clean, comfortable and friendly. More

by marknphillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Morales
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Jul 20, 2023 -

Subaru of Gwinnett responded

looks like a dup..... but thanks again for the 5 star rating, we do appreciate you and your time you took to leave it!

July 19, 2023

Extremely helpful and great service! 10/10 lifetime customer and will be lifetime subaru user More

by volantej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gallardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Thurston, John Anderson, Hailey Armour, Jeremiah Ramirez
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Jul 20, 2023 -

Subaru of Gwinnett responded

Thanks so much! It is our goal here at Subaru of Gwinnett to provide great service and earn your business for a lifetime. Our service staff is very appreciative for you, without you there wouldn't be a need for us:) 10 out of 10 is out goal!!!

July 18, 2023

Subaru of Gwinnett is clean and pleasant as always. However Jeff Bowman the worst service advisor I have ever met at Subaru service centers. He did not provide enough explanation about my vehicle condi More

by DENNIS197679
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Subaru of Gwinnett responded

Thank you for taking the time to leave your feedback, I'm sorry to hear that we didn't communicate very well and that you left disappointed with Jeff. It is our goal to advise and recommend services but it is always and should be your choice on how you service your Subaru. If you would like to discuss further, we are always open to listening, our service manager is Michael Gallardo and can be reached through email at mgallardo@subaruofgwinnett.com or 678-584-7260.

July 18, 2023

Tuan was very personable. He kept me informed about the service and what needed to be done. Very friendly. I am very happy with the quality of service. More

by DANMELOHERRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyes
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Sep 28, 2023 -

Subaru of Gwinnett responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Our team is available should you require any extra help.

July 18, 2023

Everything went amazing and was fast. I was amazed at the dealership and the employees. More

by CHAYTONROBERTLONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirby was amazing , Jill Thurston
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Jul 20, 2023 -

Subaru of Gwinnett responded

Thank you for your business!!!!! We are amazed too at the new facility and still walk around thinking of the long road to get here, but we are here! So glad you love it as much as we do. we look forward to seeing you in 6000 miles or 6 months.

July 18, 2023

Pleasant wait. Took great care of my car! Thanks! So glad I bought the lifetime maintenance plan! Never have to worry! More

by RUTHAHARDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Thurston
Report | Print
Jul 20, 2023 -

Subaru of Gwinnett responded

Thank you for taking the time to leave a 5 star review. Its always a pleasure to service your vehicle here at Subaru of Gwinnett. We look forward to seeing you in 6000 miles or 6 months.

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