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Subaru of Jacksonville

Jacksonville, FL

5.0
9,352 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond. We Only Do Subaru - And We Are Passionate About It Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other. More Value - Better Selection - Better Peace of Mind Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter. You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area. Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area. We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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10800 Atlantic Blvd

Jacksonville, FL

32225

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Showing 9,352 reviews

May 17, 2023

I was there 6 hrs buying our car. We picked the car we wanted in about 30min. 6 hrs to get into finance was discouraging. I had a few problems in service. But,Brad North, took care o More

by kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Pitts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brad North
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Subaru of Jacksonville responded

Kevin, we are so sorry to read your review and truly apologize for the long wait. It's not normally how we do business and we are so sorry that was what you experienced with us. We have brought this to the attention of our management team so we can ensure it doesn't happen again. Thank you for the feedback!

May 17, 2023

Smart car so I think it’s stupid that there is a gas tank symbol on the dashboard with an arrow pointing to the left, but my gas tank is on the right! Loving car More

by lespierpont
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Pitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nando DiPasquale
May 19, 2023 -

Subaru of Jacksonville responded

We're so glad you're enjoying your New Subaru! Sorry about the awkward symbol! Thank you for being part of the SOJAX family!

May 16, 2023

The most pleasant service experience Mike is really attentive and cares about your car, as if it was his own. More

by Keepitmovin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mini Juarez-Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry, Emily Billman
May 16, 2023 -

Subaru of Jacksonville responded

We're so glad to see you had a great experience with Mike and the SOJAX team. Thanks for being part of the family!

May 15, 2023

I came in for what has been reported as a known issue in my make/model that has led to litigation and the team quickly fixed it at no cost. Always professional and.nice, part of the reason I chose a Subaru. More

by Dac.chapman
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Subaru of Jacksonville responded

We're so glad we were able to handle the issue quickly for you. Thank you for the kind words and for being such a great part of our SOJAX family!

May 15, 2023

Kyle Shifflett and Ovi were both wonderful. This was honestly one of the best car buying experiences I've ever had. No pressure, I was able to drive about half a dozen cars in 2 hours (compared More

by Mrs.j.harvey2010
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sabino Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ovidio Cirtina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Shifflett
May 16, 2023 -

Subaru of Jacksonville responded

Thanks for the awesome review, Mrs. J Harvey! We are so excited to have you as part of the SOJAX family and we hope you're enjoying your Subaru!

May 15, 2023

Amazing! Mark is a true professional! Great experience from start to finish! The finance team was efficient and made for the entire experience for my daughter More

by schultz.family
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ovidio Cirtina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Ogden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Subaru of Jacksonville responded

Thanks for the great review and Congrats to your daughter! We are excited to have you as part of our SOJAX family!

May 15, 2023

We were welcomed. KP was friendly, personable and knowledgeable. We did not feel pressured. The loan closing agent was also friendly and knowledgeable. Very good exper More

by ronald.seibert3605
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ovidio Cirtina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylief "KP" Peebles
May 15, 2023 -

Subaru of Jacksonville responded

Thanks for the review and for choosing SOJAX. We are so glad to have you as part of our family!

May 15, 2023

Kyle took great care of us and volunteered information that was unknown to us, even after we had decided to buy. Wished I had received a bit more for my trade in, but I guess that happens to all of us. More

by bobdeano
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ovidio Cirtina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Shifflett
May 15, 2023 -

Subaru of Jacksonville responded

Thank you for the great review and the feedback! We appreciate you being part of our SOJAX family!

May 15, 2023

This is what a car dealership should be. JRhone made the whole experience a real pleasure. He was open and honest, Didn't beat around the bush, and told us the out the door price when we ask More

by Carey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
AJ Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerome Rhone
May 15, 2023 -

Subaru of Jacksonville responded

Carey, this is the best feedback we can hope for. We are so glad you had such a great experience with our team and we're excited to have you as part of the SOJAX family! We look forward to seeing you again soon!

May 15, 2023

Low stress, no pressure sales. Mindful of my proposed budget and worked to stay within it. More

by johndoe2539
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Voight
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Subaru of Jacksonville responded

We're so glad you enjoyed your experience with our team. Thank you for being part of the SOJAX family!

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