Subaru of Jacksonville

Top notch dealership all around from purchase to service. If you are looking for a great reliable vehicle, no pressure sales, and easy access service, this is your place. If you are looking for a great reliable vehicle, no pressure sales, and easy access service, this is your place. More

Mathew and Abigail were a pleasure to work with. They helped facilitate my trade-in and purchase of my new Subaru Forester in a friendly and professional manner. They helped facilitate my trade-in and purchase of my new Subaru Forester in a friendly and professional manner. More

Andrew helped me during my time here. I was not ready to purchase, but when I am, I will definitely come back to see him. I was not ready to purchase, but when I am, I will definitely come back to see him. More

Service advisor, Pat, recommended the services I needed to keep my vehicle running at its best! She made sure I had everything I needed while I waited. to keep my vehicle running at its best! She made sure I had everything I needed while I waited. More

My husband and I purchased our 2025 Outback Touring XT over the phone through salesperson, Tony Signorile. He dealt with us remotely initially and then again a week later when we drove down from Savannah, over the phone through salesperson, Tony Signorile. He dealt with us remotely initially and then again a week later when we drove down from Savannah, GA to pick up our new vehicle. We could not have been happier with the whole process. Tony made it a breeze. We highly recommend him to anyone looking for the perfect buying experience. We were introduced to John Pitts before we left with our new Outback. His title is Love Encore Delivery Specialist but I think he is an expert in all things Subaru. He sent me home with a note pad and instructions to write down any questions about my new car that I might come across with which I may need help. Although, this is our second Outback this new one has some upgraded features that our 2018 Outback Touring did not have. I called John to ask him how to get my hands free tailgate to work and he walked me through it over the phone. Then today we drove down to have some accessories added, window air deflectors and door edge guard. John took care installing those items himself. He was so professional and efficient while also being extremely personable. He answered a few more questions for me and helped get my husband set up in the new car's system for which I was very appreciative as I could not figure it out. So to sum this up, Tony made buying this vehicle a seamless process and John made learning all the things about our Subaru's features easy and enjoyable. He also educated us on a lot of Subaru's history and told us the background of those vintage Subarus in the showroom! I have his card in my wallet should I discover more things I need help with in the future. More

The Subaru dealership in Jacksonville is by far the best! Everyone is exceptionally friendly. The facility is top notch with the cutest little bakery inside off to the right. Mr. Mike in the service departm Everyone is exceptionally friendly. The facility is top notch with the cutest little bakery inside off to the right. Mr. Mike in the service department is best! More

Bryan was a pleasure to work with as well as the finance team. Would recommend Bryan to anyone looking to buy a Subaru. team. Would recommend Bryan to anyone looking to buy a Subaru. More

The SOJ experience was awesome! My salesman was knowledgeable and professional and made the purchasing process smooth and simple. Management team was very helpful and available for My salesman was knowledgeable and professional and made the purchasing process smooth and simple. Management team was very helpful and available for assistance during the whole process. Finance team finalized the experience with the major document details and information quickly and efficiently. Thanks for a great experience. Todd More

It was a pleasure to work with these gentleman, they made the whole process quick and easy. Brian went above and beyond in acquiring the car I wanted. Thank you to the whole team, we would definitely recomme the whole process quick and easy. Brian went above and beyond in acquiring the car I wanted. Thank you to the whole team, we would definitely recommend friends and family. More

During my recent visit to the dealership, I had the distinct pleasure of working with Bryan Maguire, who truly exemplified what exceptional customer service should be. From the moment I stepped into th distinct pleasure of working with Bryan Maguire, who truly exemplified what exceptional customer service should be. From the moment I stepped into the beautifully lit and impeccably maintained showroom, I felt a warm welcome and an immediate sense of comfort. This was quite a contrast to my earlier experience at another dealership that morning, where I was left standing in the showroom, overlooked and ignored. When Bryan approached me outside the Subaru dealership, I instantly knew my experience here would be refreshingly different. I had already decided to purchase a Subaru, but Bryan's extensive knowledge and genuine enthusiasm for the vehicle only reinforced my decision. He took the time to thoroughly explain the various features and advantages of the models I was considering, ensuring that I felt both confident and informed about my decision. I would also like to take a moment to commend Ovidio for his exceptional kindness and professionalism during our recent finance meeting. From the outset, he demonstrated a deep respect for my time, which I truly appreciated. Despite the absence of his partner, Ovidio took the initiative to ensure our discussion remained efficient and productive. He carefully guided me through the necessary paperwork for the vehicle I purchased, making the process feel seamless and straightforward. His expertise shone through as he addressed my questions with clarity and patience, creating an atmosphere of trust and confidence. Overall, Ovidio's commitment to providing top-notch service made my experience not only smooth but also enjoyable. More