Subaru of Jacksonville

John Pitts is THE GUY you want to help you with purchasing a car! He is so friendly and super knowledgeable. He definitely made this purchase a great one. Out of all of the vehicles I have purchase purchasing a car! He is so friendly and super knowledgeable. He definitely made this purchase a great one. Out of all of the vehicles I have purchased, he’s been the nicest and best sales guy I’ve had the pleasure of dealing with!! The dealership itself is clean and has a very welcoming atmosphere as well which is a plus! More

I needed a part replaced, they had it in stock and were able to repair it the same day. They were very professional, very helpful & very friendly. Will definitely come back. able to repair it the same day. They were very professional, very helpful & very friendly. Will definitely come back. More

Excellent service department. Skilled workers, excellent customer service and communication (thanks, Mike). Vehicle is always ready within promised time frame. customer service and communication (thanks, Mike). Vehicle is always ready within promised time frame. More

The sales department at Subaru of Jacksonville is outstanding. We've happily purchased two cars and brought my mother to purchased one as well. Initially, the service department was excellent but ove outstanding. We've happily purchased two cars and brought my mother to purchased one as well. Initially, the service department was excellent but over time, it plummeted so badly, that we actually started going to Subaru of orange park for our car services. I only returned because I had a warranty issue and Subaru of Orange park said I should return for the extended warranty work. Since returning, my husband has needed to contact your corporate office twice. The second time, and most egregious, involved a caliper falling off rendering the car completely unable to move shortly after having brake work completed. Thankfully, our issues were resolved. The service department is definitely improving because of employees like Mike Needham. He is now, my go to service representative because he is always professional, courteous and a man of his word. Mike is the type of employee that will keep my family customers at this dealership. More

Just bought our second Outback from SOJAX and Sabino Martinez. We've had great customer service from the dealership - and the cars have been terrific. We highly recommend SOJAX - professional, respons Martinez. We've had great customer service from the dealership - and the cars have been terrific. We highly recommend SOJAX - professional, responsive, and fair pricing. More

We bought a beautiful Subaru today and are sooooo excited!!! John Voight. Was not only very professional but went out of his way to help us get the car we wanted at the price that we could afford . excited!!! John Voight. Was not only very professional but went out of his way to help us get the car we wanted at the price that we could afford . John even Took the time after all was done to help connect our phone to the car and gave us a full tank of gas😊 I would highly recommend this Subaru dealership as everyone was especially nice and helpful Thank you John you really are a great asset to your company we all know a company is only as good as their employee so they have a good one in you!! Karen Holder More

Every time I have my car serviced I am too happy I bought my car from Subaru of Jacksonville. Had a recall on fuel pump done and did a oil change etc. while I was there my car from Subaru of Jacksonville. Had a recall on fuel pump done and did a oil change etc. while I was there More

Always a pleasant experience. The customer service at sojax is always top notch! I take my car nowhere else! sojax is always top notch! I take my car nowhere else! More

This was my second Subaru purchase with Bruce! Both experiences were amazing and I referred two people to him that also purchased a car! experiences were amazing and I referred two people to him that also purchased a car! More