Subaru of Jacksonville

Very fast and friendly service. I love that they come out and explain what they’ve looked at and what needs replacing. They are very informative. and explain what they’ve looked at and what needs replacing. They are very informative. More

The express service lane is really true- no long wait time. Customer service is excellent and they know how to value people. Thank you so much. time. Customer service is excellent and they know how to value people. Thank you so much. More

Service personnel were outside , waiting as I pulled up. Check in was a breeze. The easiest that I have ever seen . Work was performed quickly and I was kept informed during the process. The valet check in Check in was a breeze. The easiest that I have ever seen . Work was performed quickly and I was kept informed during the process. The valet check in guys were friendly More

Purchasing another car at Subaru of Jax was an Purchasing another car at Subaru of Jax was an enjoyable experience. The atmosphere of the show room/ waiting room was very comfortable and clean. J Purchasing another car at Subaru of Jax was an enjoyable experience. The atmosphere of the show room/ waiting room was very comfortable and clean. Jerome in the Sales Department and Ovidio in Finance made this an experience I will never forget. Jerome was very helpful, patient and knowledgeable. His talent of asking the right questions made all the difference in my decisions. Ovidio was very generous in patience showing me how the finance would work best for me. Just in case you're wondering why I bought another Subaru... I was in an accident (not my fault). My 2015 Subaru protected me but unfortunately she did not survive. More

Everyone is always very pleasant and helpful. Check in and service has been efficient and I appreciate Jerry’s follow up and reminders of needed service and dates. and service has been efficient and I appreciate Jerry’s follow up and reminders of needed service and dates. More

We had the best buying experience we have have ever had at Subaru of Jacksonville! Jerry Johnson listened to our needs, wants and concerns and he and every member of this team were extremely caring, knowle at Subaru of Jacksonville! Jerry Johnson listened to our needs, wants and concerns and he and every member of this team were extremely caring, knowledgeable and professional!! We now have a fantastic car and new dealership which we will continue to refer friends and family to! We felt every concern was addressed with caring professionals who took their time to explain everything from the car to the loan process! We felt comfortable which we have never been at a car dealership! You made buying this car a fantastic experience!!! Jerry Johnson, you are amazing! Thank you so much! Nicki and Dan Tessmer More

Outstanding purchase and delivery experience! Easy to put the deal together, no pressure, and full disclosure. Kimberly (sales), Josh (manager), and Craig (Service Manager) were friendly, professional, put the deal together, no pressure, and full disclosure. Kimberly (sales), Josh (manager), and Craig (Service Manager) were friendly, professional, and knowledgeable. Even with a slight "hiccup" at delivery, everything worked out perfectly. This was our third Subaru from the dealer and won't be our last! More

Such a great experience! David and Bruce were such a pleasure to work with. Everyone that I’ve dealt with at the dealership we’re very helpful and pleasant! pleasure to work with. Everyone that I’ve dealt with at the dealership we’re very helpful and pleasant! More

Done in less than an hour on a Saturday- need I say more? Not sure I like having to put in at least 25 words. Not sure I like having to put in at least 25 words. More

It’s always a pleasure visiting this dealership for service. I always receive exceptional customer service, and the recommended services are thoroughly explained without high pressure. service. I always receive exceptional customer service, and the recommended services are thoroughly explained without high pressure. More