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Subaru of Jacksonville
Jacksonville, FL
9,320 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,320 reviews
March 11, 2020
Always kind, courteous and helpful Gabe, Mike M and Mike B were courteous both upon my arrival and at my departure. They were pleasant when I asked for a "trip check", offered to wash Gabe, Mike M and Mike B were courteous both upon my arrival and at my departure. They were pleasant when I asked for a "trip check", offered to wash my pollen-covered car, and showed me everything they had checked to give me peace of mind when I start my travel. The wait area was pleasant and the beverage cooler stocked with complimentary drinks. Snacks were fresh and nicely presented. A good over-all experience again! More
by jeb2247
March 11, 2020
Used Car Purchase Staff friendly, helpful. Honest. Sales manager manages the sales staff not the buyer; makes for a more pleasant low pressure buying experience. High Staff friendly, helpful. Honest. Sales manager manages the sales staff not the buyer; makes for a more pleasant low pressure buying experience. Highly recommended. Would buy there again! More
by nickrusiniak
March 11, 2020
Had service dept. check out a used car I bought So I bought a used car from a friend for my daughter,I was concerned about any issues it might have. Mike Needham said he would have his mechanic go So I bought a used car from a friend for my daughter,I was concerned about any issues it might have. Mike Needham said he would have his mechanic go over it and check it out. I was amazed at his total overview of the car he gave me. I was offered several options and Mike took care of all the issues the car had. He also recommended subaru services that I definitely took advantage of. Mike knows his cars and took great care of us. He also changed the oil in my wifes lexus. We will definitely be asking for Mike when we need our next service. More
by Mark
Employees Worked With
March 10, 2020
Love that you don’t need an appointment! They were very quick to get me in and out within a short time. Kept me informed and very professional. Gabe, Mike M., and Mike B. were polite and very helpful. Alwa quick to get me in and out within a short time. Kept me informed and very professional. Gabe, Mike M., and Mike B. were polite and very helpful. Always enjoy my service visits More
by Harriettbechem
March 10, 2020
2nd Service, Repeat of Issues From 1st Service. ****UPDATE 3/24/2020: I am updating my review and changing it from 2 stars to 5 stars. Despite the original service experience, Mike Needham went out ****UPDATE 3/24/2020: I am updating my review and changing it from 2 stars to 5 stars. Despite the original service experience, Mike Needham went out of his way to reach out and discuss my concerns at great length and assure me that the issue has been addressed, and also offered his personal attention and availability going forward. I am optimistic that future service appointments will be smooth sailing. And, I'd like to think that this isn't my last Subaru. Thanks Mike! I take no pleasure in leaving negative feedback. None whatsoever. When you finally return my vehicle the same way that I drive it in, I'll gladly give a 5 star rating. But, for the 2nd time in as many service visits in my 2019 Outback 3.6R, there was a big, oily hand print left right in the center of my hood. Additionally, 1 of the 2 plastic rivets holding the oil access panel has once again gone missing. Mike Needham called me after the first mishap in October 2019 and assured me he has taken care of the issue, and it will never happen again. Once, I can understand it may have been an accident. Twice in a row, what should a customer conclude? Incompetence, lack of respect for others' property? You tell me what a paying customer should think. I replaced the first rivet on my own dime. Now, you owe me two. More
by Gary
Employees Worked With
Other Employees :
Gabriel Mulkey, Michael Berry
March 09, 2020
Love the Forester!! Wow ! what a great experience. Mike Cohran did a fantastic job of explaining all the technology and safety features of our new Subaru! He was wil Wow ! what a great experience. Mike Cohran did a fantastic job of explaining all the technology and safety features of our new Subaru! He was willing to work with us on the price and the whole transaction was complete in less than hour !! Also, kudos to AJ in finance for the great interest rate and very clear explanation of the extended warranty. The 120,000 mile warranty is a great value. When are next car is ready to trade in, I am definitely coming to see Mike and AJ Great job Guys !! More
by brian p
March 08, 2020
Lowsey Was there today, salesman seemed put out just to to walk me around the used car section. After a 2 hour drive I can do without that. So it seems I ca Was there today, salesman seemed put out just to to walk me around the used car section. After a 2 hour drive I can do without that. So it seems I can get a used Forester or Outback closer to home. Thanks Allen Herren More
by hisjerico
Employees Worked With
Don't know the name.
March 08, 2020
John Pitts is an outstanding sales person who is extremely knowledgeable and helpful. He made our experience enjoyable. This was the most pleasurable car buying experience we have ever had! extremely knowledgeable and helpful. He made our experience enjoyable. This was the most pleasurable car buying experience we have ever had! More
by Laurie Biga
March 07, 2020
Mike Cohran was friendly and helpful and accommodating. He made the process easy and enjoyable. He was very knowledgable especially about the rarer creatures of the car I ended up buying. He also kept his He made the process easy and enjoyable. He was very knowledgable especially about the rarer creatures of the car I ended up buying. He also kept his word on promises he made, which is VERY important to .me. More
by Bergquist.paul01
