
Subaru of Jacksonville
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Excellent customer service and ptoduct This is an excellent dealership with sales personnel that treat the customer with the utmost of respect. Our sales / leasing representative is Lee Sa This is an excellent dealership with sales personnel that treat the customer with the utmost of respect. Our sales / leasing representative is Lee Samaha. He treats us in a respectful, courteous, and professional manner. This is our first Subaru and we had quite a lot of questions. Lee answered all of our questions in a professional manner. He is patient and caring. More
Kimberly Schneid and AJ were awesome It was such an enjoyable experience. Everyone wore masks, they had seating outdoors for those that felt more comfortable not being indoors, and the wh It was such an enjoyable experience. Everyone wore masks, they had seating outdoors for those that felt more comfortable not being indoors, and the whole process was smooth. I did a lot of research about what our trade was worth and what the new car was selling for before going in, and they matched my numbers without any haggling. The whole thing was seamless. We're loving out new Outback. Thank you Kim and AJ. More
Very friendly and professional service. I appreciated the spacing in the service area and that all personnel and customers wore masks. Finally, the work was completed well within the estimated time. Thanks. spacing in the service area and that all personnel and customers wore masks. Finally, the work was completed well within the estimated time. Thanks. More
Mike B, Mike M and Gabe were great during my service. They did everything possible to keep the costs of my repair affordable. Much appreciated. They did everything possible to keep the costs of my repair affordable. Much appreciated. More
awesome service. Mike Needham is a man of his word when living up to his promise to the clients of what services needs to be performed under management accommodations. Mike Needham is a man of his word when living up to his promise to the clients of what services needs to be performed under management accommodations. The 2 Mikes and Gabriel are awesome as they'll ever be in running the Subaru Express Service. It's definitely worth the added operational expense of creating the Subaru Express Service just to give extra time slots for more complex problems for more experienced technicians for all clients to use. As a client for almost 5 years, I know how things were before and after the Subaru Express service was created and the results shows it. More
Josh in the service department was helpful and assisted wonderfully with the service needed. Only comment please offer exterior car wash after service, I do not understand why COVID 19 impacts exterior was wonderfully with the service needed. Only comment please offer exterior car wash after service, I do not understand why COVID 19 impacts exterior washing. More
My experience at Subaru of Jacksonville was outstanding. Danny, Mike and Russ offered a level of customer service that was five star start to finish. outstanding. Danny, Mike and Russ offered a level of customer service that was five star start to finish. More
Always quick, friendly and accommodating to our timeframe for appointments! Thanks for the great service and being available on the weekends. Had a recall and oil change. for appointments! Thanks for the great service and being available on the weekends. Had a recall and oil change. More
Lee and AJ were a pleasure to work with. My wife and I are pleased with the decision we made to buy a Subaru (our first). We got the color, features, price, service plan that we wanted and much much more. are pleased with the decision we made to buy a Subaru (our first). We got the color, features, price, service plan that we wanted and much much more. We would definitely recommend Lee and AJ to our friends. Thanks! For the pleasant experience. Tim and Mary smith More
The crew is very service oriented and friendly. They do a great job taking care of my car. Great service and knowledgeable staff. Thanks guys! great job taking care of my car. Great service and knowledgeable staff. Thanks guys! More