Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Subaru of Jacksonville
Jacksonville, FL
9,308 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 9,308 reviews
January 07, 2020
Excellent Service Gabe and Mike M. were efficient and very pleasant .It's a pleasure to take my car to be serviced.All the staff have been excellent. Gabe and Mike M. were efficient and very pleasant .It's a pleasure to take my car to be serviced.All the staff have been excellent. More
by Shell
January 07, 2020
Always outstanding! You know you are truly in good hands, service is always through, sales staff is knowledgeable, pleasant and honest. This is our 6 Subaru and have neve You know you are truly in good hands, service is always through, sales staff is knowledgeable, pleasant and honest. This is our 6 Subaru and have never been disappointed! More
by sharon99
Employees Worked With
Other Employees :
Kevin McCarthy, Josh Sereda, Jennifer Becker, Lindsay Carter
January 07, 2020
Whenever I've gone in for my vehicle's routine maintenance, they've always been so friendly and eager to help. I also like they don't try to push services on their customers. maintenance, they've always been so friendly and eager to help. I also like they don't try to push services on their customers. More
by Mahadevarise
Employees Worked With
Other Employees :
Mike B. (5 Stars), Gabriel Mulkey
January 06, 2020
A feel good experience. The two sales consultants I worked with naturals. No high pressure just good people selling cars. They knew their product, answered any questions we The two sales consultants I worked with naturals. No high pressure just good people selling cars. They knew their product, answered any questions we had and taught us how many of the newer devices worked. Best of all was the sincere offer to review the material whenever we wanted just call. We left feeling we made two friends. On one occasion both Dave and Jerry were busy Kimberly filled right. “We work together.” Final paperwork with Ryan went very quickly. More
by patde_02
January 06, 2020
As always service is quick and easy. We had a recall we were unaware of and they quickly addressed that as well . We purchased our vehicle in another state and recently relocated to this area. We were welc were unaware of and they quickly addressed that as well . We purchased our vehicle in another state and recently relocated to this area. We were welcomed into the Subaru of Jacksonville family with smiles and outstanding customer service. We love the fact it’s a hometown dealer and not a huge conglomerate! More
by Subaru girl
Employees Worked With
January 05, 2020
Michael was amazing. Very honest and thorough. He made sure we checked every possible option made sure we understood what we were buying. I recommend Michael and the Dealership to anyone. I had always hea sure we checked every possible option made sure we understood what we were buying. I recommend Michael and the Dealership to anyone. I had always heard they were great and it is true. More
by cew1199
January 05, 2020
Always a great experience I've been coming to Subaru of Jacksonville for over 10 years, and have never been disappointed. They are always friendly and professional, never push I've been coming to Subaru of Jacksonville for over 10 years, and have never been disappointed. They are always friendly and professional, never pushy or make you feel like you got ripped off. I will buy my next Subaru from them! More
by Andria Barber
January 04, 2020
Great car buying experience I was looking for a new car to replace my 2005 Honda. Our first stop was Subaru of Jacksonville where we were greeted by Jerry Johnson who showed us I was looking for a new car to replace my 2005 Honda. Our first stop was Subaru of Jacksonville where we were greeted by Jerry Johnson who showed us around and patiently went over the cars we were interested in without they high pressure sometimes found at dealerships. Since Subaru of Jacksonville was our first stop in the car buying expedition, we thanked Jerry and proceeded to check the other vehicles at a few different dealerships. In the end, it came down to two (2) vehicles with the Subaru being the favored for both its look, features, dealership, and Jerry. Jerry made the entire process less stressful and even enjoyable. It has been almost 2 months since getting my new Forrester and I am extremely happy with my choice. I would and have recommended anyone who is looking for a car to go to Subaru of Jacksonville and talk to Jerry. Thank you for making this a great experience! More
by englersvp
January 04, 2020
What a great experience. Michael Cohran did a great job walking my mom through the whole buying experience. He was super helpful taking his time to make sure she was informed, happy and safe. Thanks Mike! walking my mom through the whole buying experience. He was super helpful taking his time to make sure she was informed, happy and safe. Thanks Mike! More
by Dave
Employees Worked With
Michael Cohran
January 03, 2020
Great car, great price. Mike Cohran, our salesman, provided us with excellent, friendly service and product knowledge. The car was well prepped and cleaned, and even came with a full tank of gas. We d provided us with excellent, friendly service and product knowledge. The car was well prepped and cleaned, and even came with a full tank of gas. We drove several hours to do business here, and we'd happily drive back again. Highly recommended!!! More
by D Hartmann
Employees Worked With
George Decker, Michael Cohran
