Subaru of Jacksonville

Great Experience..very convenient and personable. So far so good all my experiences at Suburu of jax have been outdstanding.All the people are friendly and helpful and make you feel like a valued cust So far so good all my experiences at Suburu of jax have been outdstanding.All the people are friendly and helpful and make you feel like a valued customer. More

Subaru of Jacksonville was excellent in all ways. I especially appreciated sales rep Juan Hernandez who was very knowledgeable, patient and very helpful in getting me to the right vehicle. He is an exc especially appreciated sales rep Juan Hernandez who was very knowledgeable, patient and very helpful in getting me to the right vehicle. He is an excellent listener and I very highly recommend him to anyone looking for a new car! More

My Suburu Croscheck had recall. I could not get to Dealer. Mike Needham worked to get car there. He was very helpful. They fixed my suburu and got it back to me. I was so grateful. Dealer. Mike Needham worked to get car there. He was very helpful. They fixed my suburu and got it back to me. I was so grateful. More

John was incredibly helpful and very patient. I went in twice and wasn’t certain on exactly which vehicle I wanted, but John did an excellent job of listing the differences between models and usability of twice and wasn’t certain on exactly which vehicle I wanted, but John did an excellent job of listing the differences between models and usability of various features. I would highly recommend this dealership, and definitely work with John if you can! AJ with financing was also great. He made that part of the process painless and quick. Thank you all, and I love my new Subaru Outback Touring! More

Easiest buying experience! John Pitts should be salesman of a lifetime! He knows the Subaru product like the back of his hand. Met Steve and Mike in finance too, all extremely k John Pitts should be salesman of a lifetime! He knows the Subaru product like the back of his hand. Met Steve and Mike in finance too, all extremely knowledgeable, pleasant to work with and made us feel very comfortable. So glad we came that first Sunday and John was working. First we had to settle on brand of vehicle then a dealership, John made that easy. More

Praise for Juan Hernandez and Ryan Munro What a wonderful experience we had with these 2! Juan went above and beyond to help us. After the sale, we had to call him 2 times with questions. What a wonderful experience we had with these 2! Juan went above and beyond to help us. After the sale, we had to call him 2 times with questions. He was patient and kind and helped us tremendously. If ever we bought another Subaru, we would definitely go back to him! Ryan patiently explained all the financials and helped us so much. He too was patient with all our questions. Can't say enough good about these two.. Subaru of Jacksonville surely knowshow to hire competent and kind people. More

David, was extremely profesional. My wife went to purchase the vehicle while I was at work, with my two small children. David treated her and them as if they were family . Overall , if it wasn’t for purchase the vehicle while I was at work, with my two small children. David treated her and them as if they were family . Overall , if it wasn’t for David , we would of purchased at Orange park Subaru. More

Service Wow excellent service Mike Needham is truly an asset to your dealership! I was wondering why there was a crowd of people who knew the dealership was a Wow excellent service Mike Needham is truly an asset to your dealership! I was wondering why there was a crowd of people who knew the dealership was also feeding their customers Lunch from the Happy grilled cheese truck now that's is amazing service. Mike Needham went beyond the scope of our service. More

Other dealerships should come and do training here. I’ll make the review easy— I expect I will be getting a Subaru in Jacksonville some day. The staff in general was friendly. We worked with Michael Co I’ll make the review easy— I expect I will be getting a Subaru in Jacksonville some day. The staff in general was friendly. We worked with Michael Cochran (Sales) and AJ Miller (Finance Manager) and both guys are someone you want to work with. Mike raises the bar for what a sales professional at a dealership can be. He did what he said he would do. We had a car ready to test upon arrival. He answered important questions and looked for the answers he could not immediately answer. (I had several technical questions about the Eyesight system and other gas-saving features). His whole tone was no-bull, clear and direct. AJ was equally clear and didn’t try to hard sell anything into the deal. He showed us options for some additional warranty coverage and other items but there was none of the weird hard-sell stuff with AJ, either. We knew our budget and the bells and whistles we could live without on the car and there was no hassle or hustle. Start to finish, chit-chat, test drive, cost breakdown, finance office—we were out the door in about two hours. I imagine every adult who has worked with auto dealers has had the experience of the “bait and switch” or the “someone else has the keys and is driving the car you like” garbage. We talked to friends with Subarus and did our homework on the web. We settled on driving a four hour round trip to Jacksonville to buy my mother a Subaru Crosstrek. The pricing, the inventory— this is the dealer to visit. Thank you guys! More

Mike Needham was outstanding. Made us feel like family here. We will always come back here because of how he treated us. The service here is great he best. here. We will always come back here because of how he treated us. The service here is great he best. More