Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Subaru of Jacksonville
Jacksonville, FL
9,286 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 9,286 reviews
September 05, 2019
Great customer service , honest service evaluations, and quick turn around times 👌🏽 I love this dealership! I will absolutely be back for all maintenance going forward! , honest service evaluations, and quick turn around times 👌🏽 I love this dealership! I will absolutely be back for all maintenance going forward! More
by Bbbjifh
Employees Worked With
Josh Sereda, Jennifer Becker
September 05, 2019
this dealer is excellent in doing business with they concerned of customer. tried the best to make it happen if you are dealing with them.. listen to customer to see what you want, what you satisf they concerned of customer. tried the best to make it happen if you are dealing with them.. listen to customer to see what you want, what you satisfied More
by mary payne
September 05, 2019
Excellent experience from the beginning to the end. We had an amazing experience from the beginning to the end of the purchasing a new car. Ryan was great and AJ made it quick and easy. We had an amazing experience from the beginning to the end of the purchasing a new car. Ryan was great and AJ made it quick and easy. More
by ldyal
September 03, 2019
Great friendly helpful experience My shopping experience was great! From the moment I walked in they were ready to help. John explained all the options and helped me determine which My shopping experience was great! From the moment I walked in they were ready to help. John explained all the options and helped me determine which was really right for me with out pressuring me one way or another. I was able to test drive, trade in my vehicle and drive out in my new Subaru all in less than 3 hours. Thanks for making it easy to choose Subaru of Jacksonville! More
by schrobecky
Employees Worked With
September 03, 2019
The courtesy I experienced was loud and clear from the agents I dealt with as well as their knowledge of all the technical aspects of the service my old car needed I experienced was loud and clear from the agents I dealt with as well as their knowledge of all the technical aspects of the service my old car needed. More
by Artist
September 02, 2019
Great experience We went to Subaru Jacksonville after not being happy with our local dealerships prices. We knew the car we wanted and that we wanted to work with Jerr We went to Subaru Jacksonville after not being happy with our local dealerships prices. We knew the car we wanted and that we wanted to work with Jerry from all the rave reviews. The reviews aren’t lying! He got us the price we wanted and was patient as we worked through the financing process. It didn’t feel like Jerry wasn’t trying to upsell us and I liked that he’s a Subaru owner himself. Love my Subaru and am happy to say I feel like I feel like I can call my salesman with any questions. More
by houndmama1
September 01, 2019
Great service overall Great service overall. Will be back. The only downside to this dealership is how far it is away from our home. Would love if Subaru built another Great service overall. Will be back. The only downside to this dealership is how far it is away from our home. Would love if Subaru built another location further south. We live in North Saint Augustine. More
by Tina1
Employees Worked With
Christian Parenio
August 31, 2019
Oil change. Much better than last time I was there. This time they told me about an hour to an hour and 15 min. It was done in about 50 min. Very happy. Much better than last time I was there. This time they told me about an hour to an hour and 15 min. It was done in about 50 min. Very happy. More
by JackBlack4Me2
August 31, 2019
Made buying a used car easy Thanks to Nando and his great team for making my used car buying experience pleasant, fair, and problem free!! Always receive great service whether bu Thanks to Nando and his great team for making my used car buying experience pleasant, fair, and problem free!! Always receive great service whether buying a car or bringing my Subaru in for service! More
by Ljw
Employees Worked With
Nando DiPasquale
August 31, 2019
Professional, Courteous, FAIR & EASY Oh, my goodness what a pleasure it was to deal with the entire team at Subaru Jacksonville! Mike McCormack was great...I usually dredd the finance pa Oh, my goodness what a pleasure it was to deal with the entire team at Subaru Jacksonville! Mike McCormack was great...I usually dredd the finance part of the car buying experience; however, he presented us our options and handled everything professionally.... what a class act! The theme of this review should be Professionalism through and through! I have truly been a part of a "great car (leasing) experience”! John Pitts was knowledgeable, professional and a wonderful representation of your brand and dealership. We arrived on a busy Saturday and we had done our research…John never rushed us and answered our multiple questions accurately. He took the time (which was hugely important to us) to ensure we had all the information we needed. No gimmicks or high-pressure tactics just open straight-forward conversation! (IT WAS REFRESHING!) John even had the insight to provide us space; allowing us to digest, disseminate and ultimately decide on the information he presented. Everyone we interacted with wanted to make sure we were helped and satisfied...We are very happy and satisfied and we have highly recommended you to our friend network. It is amazing how many people ask about a "Subaru" when they see us getting out of it.... thank you for a quality product, top-notch experience and professional sales & finance team! More
by Jeanne & Pat B
