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Subaru of Jacksonville
Jacksonville, FL
9,443 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,443 reviews
July 20, 2019
Car purchase review for Jerry Johnson A few words for Jerry Johnson. He was AMAZING to work with. He really helped my wife and I purchase our first vehicle together. He gave his best effor A few words for Jerry Johnson. He was AMAZING to work with. He really helped my wife and I purchase our first vehicle together. He gave his best effort every step of the way and worked hard to get us our car. If you are looking to buy/trade/lease a car, he is your go to person. Thank you again Jerry for your help! More
by Cotto47
Employees Worked With
July 19, 2019
Excellent Service I experience excellent and friendly service by Dan, Gabe, and the rest of the Subaru of Jacksonville service team. I especially appreciated the free h I experience excellent and friendly service by Dan, Gabe, and the rest of the Subaru of Jacksonville service team. I especially appreciated the free hand wash. More
by Jim
July 18, 2019
Great Dealership We had a great experience at Subaru of Jacksonville! We worked with Jerry.. He provided colored pencils to entertain our young kids. He was very kind We had a great experience at Subaru of Jacksonville! We worked with Jerry.. He provided colored pencils to entertain our young kids. He was very kind & patient with us. He was thorough to make sure we understood all the aspects of our new vehicle! More
by Becca
July 16, 2019
Efficient Friendly Service Online appointment and phone interaction made scheduling my appointment really easy. Gabe welcomed me and went through all the services they would be Online appointment and phone interaction made scheduling my appointment really easy. Gabe welcomed me and went through all the services they would be doing to my vehicle. I made a request of Danny which he was happy to handle. The waiting room was comfortable and I helped myself to a cup of coffee while I waited. Before I knew it my vehicle was ready and had been thoroughly washed. I drove away a very happy customer and recommend this dealership for the purchase or service of a Subaru. More
by Michael Mac
July 16, 2019
Great service Always great service At Subaru. I get prompt service and the staff is professional and courteous. Will definitely continue buying from them and hav Always great service At Subaru. I get prompt service and the staff is professional and courteous. Will definitely continue buying from them and having them service my cars. More
by MAG
July 15, 2019
Very good people to do business with. We were recently shopping for a car. We had visited another dealership and told them what we wanted. They did the usual, "for just this much more" g We were recently shopping for a car. We had visited another dealership and told them what we wanted. They did the usual, "for just this much more" game. It gets annoying when you tell them your price range and they just don't listen. We ended up at Subaru of Jacksonville just minutes before closing time. They not only didn't give us the run around on the prices but also were so nice to talk to and do business with. I highly recommend the. We personally dealt with Kimberly Schneid and she was very helpful. They also ended up staying much later than closing. Thank you! More
by tks
July 14, 2019
Vehicle purchase Superior customer service! Easy to do business with. Addressed all of my questions and concerns. Great inventory to choose from. Giovany Lopez is the Superior customer service! Easy to do business with. Addressed all of my questions and concerns. Great inventory to choose from. Giovany Lopez is the best! Amazing experience... More
by Didymus72
Employees Worked With
Giovany Lopez
July 12, 2019
Great buying experience I bought a 2019 Legacy a few days ago and had a wonderful experience. Sarah Burns was very helpful and had an answer to every question I had. Didn’t I bought a 2019 Legacy a few days ago and had a wonderful experience. Sarah Burns was very helpful and had an answer to every question I had. Didn’t feel pressured into anything and they made sure to give me the deal I needed. 10 out of 10 More
by SubaJax
July 11, 2019
Fantastic, Personal, Fast Customer Service I recently moved to the Jax area and needed to get my vehicle serviced, so I called the dealership without an appointment the day before I brought it I recently moved to the Jax area and needed to get my vehicle serviced, so I called the dealership without an appointment the day before I brought it in and they assured me I would be seen and taken care of. Sure enough, I showed up at 7:00am and they got me in and out for a full service in under an hour. They were also very helpful, courteous, and personal. I would highly recommend the service department at this dealership. More
by trpihut
Employees Worked With
July 11, 2019
Amazing Service We were on a trip to St. Augustine and needed to get a routine service on our 2016 Subaru Outback. We arrived at Subaru of Jacksonville around 8:30 an We were on a trip to St. Augustine and needed to get a routine service on our 2016 Subaru Outback. We arrived at Subaru of Jacksonville around 8:30 and were greeted by Dan, one of the service advisors. This was the first time we’ve used this dealership and we were made to feel welcomed even before we stepped out of our car. The service area was clean and well kept and the customer waiting area was well planned with plenty of seating. It also had drinks and snacks available. Our car was serviced quickly and it even got a wash at no extra charge. Upon completion, Gabe reviewed the paperwork for our service and asked us if we had any questions. Fast, professional, and well worth the visit. We would not hesitate to return again in the future. Thanks again for continuing to make our Subaru ownership a great experience. Well done! More
by sbauer
