Subaru of Jacksonville

Easy purchase process Experience was problem free. Needed a car for student going off to college. Found the car here. Purchasing process was fast, Nando had all the paper Experience was problem free. Needed a car for student going off to college. Found the car here. Purchasing process was fast, Nando had all the paperwork done. More

Quality, integrity and patience Jerry has shown us new cars often during the past year, helping us understand features and prices. We finally decided, after several more hours yeste Jerry has shown us new cars often during the past year, helping us understand features and prices. We finally decided, after several more hours yesterday, to purchase another Forester - our 4th since 2000. We fully trusted his advice in our decision making and purchase. He is the best salesman we have ever known. We have bought all of our cars through this dealership, even before they moved to their present location.. We always have them service our Subarus and like working with all of their personnel. They are quality folks! More

Courteous, professional & efficient Everyone I dealt with was excellent! Everything was well explained, the estimated time for service was accurate, and the next required service time an Everyone I dealt with was excellent! Everything was well explained, the estimated time for service was accurate, and the next required service time and cost was also explained. More

Our 2nd New Subaru!!!! 5 stars falls short of our experience... should be a 10 out of 5! First!!!! This dealership is unequaled with integrity, support, sincerity and s 5 stars falls short of our experience... should be a 10 out of 5! First!!!! This dealership is unequaled with integrity, support, sincerity and service. We have been with them since 2014. For this new purchase we traded in our 2015 Imprezza for the new 2019 Outback. Bruce from sales is a true professional and knowledgable of all the details from the product through the transaction. We consulted with Jennifer from service (as we always do as she is so AWEsome with her technical prowess), as she guided us with our focusing on the 2019 vs. waiting for the 2020 Outback. For our needs, the 2019 meets all our creature comforts, performance and safety criteria... so we did the deal! Each and every step, from dialog and experience through closure was fabulous. We HIGHLY recommend this dealer not only for purchasing a car, but for ongoing serve, which is also where the rubber meets the road! More

A great first experience. This was my first time taking my car to be serviced. The employees I worked with were very friendly and informative! They made it a stress free visit This was my first time taking my car to be serviced. The employees I worked with were very friendly and informative! They made it a stress free visit despite having two recalls on my Impreza. More

Subaru speaks for itself. A great vehicle. I love my Forester. Salesmen were friendly and informative. Not at all pushy! Easiest new car purchase ever! I highly recommend A great vehicle. I love my Forester. Salesmen were friendly and informative. Not at all pushy! Easiest new car purchase ever! I highly recommend buying a Subaru! More

Excellent Service Without exception, every single member of the service personnel with whom I have dealt have been professional, courteous, and helpful. Best of all, t Without exception, every single member of the service personnel with whom I have dealt have been professional, courteous, and helpful. Best of all, they seemed to truly care about their jobs and their customers! More

Excellent Service Department I don't usually go out of my way to leave a review - this time it is a MUST. I called the service department to see about having a blower motor repl I don't usually go out of my way to leave a review - this time it is a MUST. I called the service department to see about having a blower motor replaced and upon answering I was quickly greeted by Christian Parenio, who did an EXCELLENT job taking care of my issue. Not only was Christian courteous as well as polite but also went out of his way to get an even further reduced rate from my extended warranty company - which I feel was going way over and beyond what was requested of him and definitely made me a much happier customer! Great Job Subaru of Jacksonville, and especially Christian for the exemplary customer service and attitude. Keep up the good work! Thanks! - Steve C More

Solid Professionals I dislike the whole process of car buying and have had a wide range of experiences over time. We visited 3 car dealers in one day (ugh) and went to th I dislike the whole process of car buying and have had a wide range of experiences over time. We visited 3 car dealers in one day (ugh) and went to this dealership last. What a pleasant surprise. John Pitts, our salesman, was a professional, answered all our questions patiently and showed us cars that meet our criteria. The deal was fair, the car great and we left happy and feeling good. Feeling happy when leaving a dealership has seldom happened to me even after successfully concluding a deal. It was a pleasant change. More

2nd Subaru Mark helped us with not only my wife’s Outback but also my WRX. Super friendly dealership great staff definitely recommend Mark and the team! Many mor Mark helped us with not only my wife’s Outback but also my WRX. Super friendly dealership great staff definitely recommend Mark and the team! Many more purchases in the future with Mark and Subaru of Jacksonville! More