Subaru of Jacksonville

Excellent service department I just bought my 3rd Subaru Forester from this dealer. Not only because of the car, but because of the service department! For the past 17 years the I just bought my 3rd Subaru Forester from this dealer. Not only because of the car, but because of the service department! For the past 17 years the service department has always been great for regular service and for the little things along the way. More

Service Department Friendly service staff keeps you updated on progress of the work being done. Courtesy car wash is very nice. Waiting room is clean and well stocked fo Friendly service staff keeps you updated on progress of the work being done. Courtesy car wash is very nice. Waiting room is clean and well stocked for drinks and coffee More

Easy Ascent Purchase I had a great experience buying from Subaru of Jacksonville. I popped in on a Saturday for a test drive, and met Jerry Johnson. He showed me the mod I had a great experience buying from Subaru of Jacksonville. I popped in on a Saturday for a test drive, and met Jerry Johnson. He showed me the models I asked about, and explained the various features to me that I was totally unfamiliar with (eyesight and Starlink). There was no pressure from him at all, and I even told him I had to go look at another vehicle later that day. When I decided on the Subaru, I was able to negotiate the vehicle and price through email and telephone, and went in to pick it up the following Friday. The purchase process was smooth, the vehicle and paperwork were waiting on me to get there. Jerry was great to deal with, and has even followed up to see how the car was working out and if I had any more questions. I look forward to working with this dealership in the future for maintenance and to get some other options added to the vehicle. I imagine I will be making more purchase in the future as well. The more I drive our new Subaru, the more I like it. Even the kids are saying they like riding in it better than their mother's BMW. More

Took the time to help me find my perfect vehicle. David Dombrowski met us right away at the front door when we arrived. He asked what I was looking for and showed me the vehicles that met my criteria. David Dombrowski met us right away at the front door when we arrived. He asked what I was looking for and showed me the vehicles that met my criteria. He didn't try to influence my decision in any way. He is very knowledgeable about Subaru vehicles. He gave us his full attention until I drove away in the vehicle I purchased. Before I left, he sat in the car and showed me how to use the many features in the 2016 Forester that I purchased. Everyone we met at Jacksonville Subaru was courteous, friendly, and helpful. I would definitely recommend David and Jacksonville Subaru to anyone looking for a new/used vehicle. More

Quick service I dropped off the car around 8:15 for my first service. I barely had time to get through my email before my car was finished. All in all I spent no mo I dropped off the car around 8:15 for my first service. I barely had time to get through my email before my car was finished. All in all I spent no more than 25 min there. Super fast and friendly service. More

Salesman with integrity. Juan responded to my inquiries with a true sense of customer service. He recognized my communication preferences and engaged me in both sales and neg Juan responded to my inquiries with a true sense of customer service. He recognized my communication preferences and engaged me in both sales and negotiations. He did not leave any questions or concerns unanswered. He actually wanted to sell me a car. His actions were in stark constrast to at least 4 other Subaru dealerships with which I shopped. They had no idea how to treat a customer. Juan renewed my faith that buying a new car can be a very positive experience. I will definitely be going back. More

Purchased 2019 Forrester Very pleasant experience working with Juan on my first purchase of a new vehicle in 19 years. I would recommend him when purchasing a new Subaru. Very pleasant experience working with Juan on my first purchase of a new vehicle in 19 years. I would recommend him when purchasing a new Subaru. Caryn Sawyer More

Wonderful Service We like Subaru of Jacksonville for its great service. We make our appointment on line, arrive a few minutes prior to the service time, and within a sh We like Subaru of Jacksonville for its great service. We make our appointment on line, arrive a few minutes prior to the service time, and within a short time our service is completed! We are given an overall review of our service and provided a complimentary carwash. Thanks! We've owned several Subaru vehicles and will definitely purchase more in the future. More

Very pleasant and easy experience. My wife purchased from Subaru of Jacksonville. When I was in the market for a new car I was frustrated after visiting competitors. Not only does Sub My wife purchased from Subaru of Jacksonville. When I was in the market for a new car I was frustrated after visiting competitors. Not only does Subaru have great vehicles but this dealership makes purchasing an enjoyable event. Jerry Johnson guided both my wife and I through the process. He is knowledgeable regarding different models and trims. He thoroughly explains the features and technology. Coming to an agreement on price is quick. No pressure, no haggling back and forth, sitting idly in an office while sales person has conference with manager or trade-in is appraised. I highly recommend this dealership. All the people I met were polite and professional. More

Service department I had a great experience at the service department - the timeliness, service, and overall experience were above and beyond. I always get my Subaru ser I had a great experience at the service department - the timeliness, service, and overall experience were above and beyond. I always get my Subaru serviced here and have never been disappointed. More