Subaru of Jacksonville

Bluetooth help I bought my Subaru Forester several years ago from Subaru of Jacksonville. Recently I changed phones and could not get my Bluetooth to connect. I drop I bought my Subaru Forester several years ago from Subaru of Jacksonville. Recently I changed phones and could not get my Bluetooth to connect. I dropped by the dealer and my salesperson Juan Hernandez knew the solution and quickly had it working again. More

Friendly and knowledgeable staff! I'm new to Subaru but already feel I'm part of something great. With the help of my salesperson Juan Hernandez, my buying experience one year ago was I'm new to Subaru but already feel I'm part of something great. With the help of my salesperson Juan Hernandez, my buying experience one year ago was relaxed and enjoyable. I have since returned to the dealership many times with questions about functionality and user interface, and Juan has patiently and expertly answered all my questions. More

Best Purchasing Experience Ever! Recently I purchased a new Subaru Outback (2018) from Subaru of Jax. This is my second purchase in 3 years, and was by far, the easiest purchase ever Recently I purchased a new Subaru Outback (2018) from Subaru of Jax. This is my second purchase in 3 years, and was by far, the easiest purchase ever. The style and model of Outback I wanted was not on the lot, thus it had to be ordered. All during this process I was kept informed of the destination of my ordered vehicle as well as expected arrival dates. These updates came from both the dealership as well as from the main Subaru office. Great service, exceptional staff and fantastic buying experience! Only place I will ever purchase a Subaru! More

Awesome customer service!!!! A+ I went to Subaru of Jacksonville to look at what they had to offer last week. I was almost immediately greeted by Nando and asked if he could help me I went to Subaru of Jacksonville to look at what they had to offer last week. I was almost immediately greeted by Nando and asked if he could help me find something in particular. I told him that I was just looking and had not made my decision yet. He literally showed me every car on the lot knowing that I was not a “today” buyer. He explained all the pros and cons of each car that we looked at. He even offered to let me drive them ALL if I wanted to. I was so impressed with the customer service that I had received that I went home and told my wife about my experience and she insisted that we go back down there and buy our new car that day. We have never been treated so good in our lives. Never once did we feel pressured into buying a car. I even had to ask if this was the only dealership in Florida that doesn’t work on commission. I really felt like he wanted the best for me and my wife and wasn’t just looking for a sale. More

Thank you for your time , patience, information, and making me feel comfortable !!!! Too often you end up getting pressure and a rush job experience. I appreciate you u , patience, information, and making me feel comfortable !!!! Too often you end up getting pressure and a rush job experience. I appreciate you understanding our unique situation and we will be back to see you again soon!!! More

Great Experience! Came in to test drive the Outback. Had a great experience there. Fast friendly and knowledable staff. Especially helpful was Nando DiPasquale. Our Came in to test drive the Outback. Had a great experience there. Fast friendly and knowledable staff. Especially helpful was Nando DiPasquale. Our family will definitely buy from him at this dealership. Thank you! More

Amazing I recently purchased a 2017 Subaru Legacy for my wife. We downgraded in size from a minivan to a car because she was uncomfortable driving a vehicle I recently purchased a 2017 Subaru Legacy for my wife. We downgraded in size from a minivan to a car because she was uncomfortable driving a vehicle of the size. Jerry allowed my wife to "try out" the size of the car to ensure it met the needs of our family. He also took the time to explain all of the features the vehicle had because it was a definite UPGRADE to what we had before. We had such a great experience we are planning to stay in the Subaru family for years to come. More

Visit for a new Subaru Outback If anyone is looking to purchase a new Subaru I would recommend going to Subaru of Jacksonville On Atlantic. Ask for David or Bruce in the Sales Depar If anyone is looking to purchase a new Subaru I would recommend going to Subaru of Jacksonville On Atlantic. Ask for David or Bruce in the Sales Department. More

Excellent salesperson and dealership! We visited many dealerships before purchasing a Subaru. Our salesperson, Steve Barba, gave us so much information about the car without making us feel We visited many dealerships before purchasing a Subaru. Our salesperson, Steve Barba, gave us so much information about the car without making us feel pressured to buy. He stayed after hours to show us how to use the Navigation system and all the features on the car. Our car was used and the manuals were missing but Steve called within a day to tell us they had us a set. Each time we have brought the car in he has checked with us to be sure we had everything we needed. Best salesperson we have ever worked with. He has gone above and beyond. The finance manager even gave us special Subaru gifts. Wow! I have never been so spoiled and treated like this at any other dealership. The dealership is clean and has a great waiting area with coffee, water, and snacks. Customer service like this is a very rare find in today's world. Thank you! We Will Back! More

Great Experience We went looking for a barely used/new 2017 Forester. We ended up with a new 2018 Forester because it had the color and package we wanted for about wha We went looking for a barely used/new 2017 Forester. We ended up with a new 2018 Forester because it had the color and package we wanted for about what the slightly used 2017 would have cost. Salesmen were friendly and helpful but not pushy. Had good knowledge of the vehicles and the packages. The best part, no games when it was time to buy. They put a reasonable offer down, I fairly countered and it was done. No "Let me go talk to..." back and forth for 30 min. or "Well we had to add X, Y and Z to the final sales price." More