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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,074 Reviews

2,074 Reviews of Subaru of Jacksonville - Service Center

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July 10, 2021

Great customer service in both service and sales department! Just purchased my 5th Subaru and my first from SoJax. Jerry Johnson made the experience quick and easy. Truly enjoy the hometown feeling More

by Subaru girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parts Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ovidio Cirtina
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

This is my favorite subaru dealership. Danny in service is incredibly knowledgeable and friendly. I always feel confident and comfortable taking my car here for its service needs. More

by Anna Lepeley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

Overall experience was great! Took the 2020 STi in for first service and the staff was very friendly. I was in and out in 30 minutes or less. More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

The service department at Subaru never disappoints. They are always polite, kind, accommodating and on schedule. The lounge is clean and comfortable, as well as outdoor seating. More

by SNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

Friendly, reliable and trustworthy. I’m on my fifth car (lifetime)!with this dealership. Their service department is excellent. They always provide a loaner car if it’s going to be a longer than normal wai More

by Roxase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

Very professional service. It is always quick and efficient. I always have a great experience when using the service department. All the service guys are great. More

by Tmengelhard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy, Josh Sereda, Gabriel Mulkey, Michael Berry, Craig Landry
July 07, 2021

My Service Adviser Mike Needham was more than courteous and polite. My problem was a loud squeaking when turning left. Instead of having to leave my vehicle they quickly found a small piece of wood between More

by Johnny Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
July 07, 2021

Gabriel is the man in Service! I love coming back here for service because I know they'll do a great job - Especially when I get Gabriel as my tech. More

by russell.connell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey
July 07, 2021

Super fast and efficient oil change. The guys that checked me in and out were a real pleasure to deal with. Give these guys a raise! More

by erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey, Michael Berry
July 06, 2021

It was amazingly easy and quick to have my car serviced from the online appointment to the actual servicing. Mike was very professional and friendly. More

by pkny04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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