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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,074 Reviews

2,074 Reviews of Subaru of Jacksonville - Service Center

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June 02, 2021

Excellent Service. Car taken in ahead of appointment time. Estimated service time was actually less than predicted. Loaner car immediately available. Notified as soon as auto was ready. I couldn’t have More

by Marcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2021

Perfect service from the beginning! John knew everything about the vehicle and could answer everything we asked. I was considering buying a Subaru but was looking at other cars as well. After driving the Su More

by Lorimwhitman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Voight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ovidio Cirtina
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2021

Staff always professional and efficient. I can always get my vehicle in and turnaround promptly. Great job by Michael B. I really appreciate his devotion. More

by rbarr1776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Berry
June 01, 2021

Clear communications on work planned and performed. Very respectful. Access to service area not clearly marked or intuitively found. Appointment for 12k setvice was easily scheduled and promptl More

by ockey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey
June 01, 2021

Mike , Gabriel, and Danny took good care of my car and me. As always, a pleasure doing business at SOJAX. This is why I have purchased seven cars there. More

by Wise Guys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Hernandez, my sales associate, stopped by to say hello., Gabriel Mulkey
June 01, 2021

Thank you! The service was absolutely perfection from my perspective. Thank you thank you thank you! From the ease of making an appointment, to my experience on site, too Danny’s attention to detail that I More

by LB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021

We have owned a Subaru for years and you are the bedt dealer by far. Best service department we have ever experienced. You really take care of your customers. We appreciate all you do, thanks. More

by robertandjanisleslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sereda
May 31, 2021 -

robertandjanisleslie responded

We have owned a Subaru for years and you are the best dealer by far. Best service department we have experienced. You really take care of your customers. We appreciate all you do. Thanks, Bob and Janis

Jun 01, 2021 -

Subaru of Jacksonville responded

Thank you so much for the kind words, Bob & Janis! We appreciate you so much and love having you as part of our Subaru of Jacksonville family.

May 31, 2021

Subaru of Jacksonville always goes above and beyond for me! I am a Subaru customer for life since safety is my first concern. So fun to drive! More

by Wendyhar53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabino Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay Carter
May 30, 2021

I appreciated the quick, courteous and professional service I was provided and look forward to returning for any future assistance with my 2019 Subaru Ascent More

by larry.sylvester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021

My advisor was courtesy, knowledgeable and kept me apprised of the work being completed. Top notch service and always very consistent. I’ve had my vehicle serviced here since it was new and plan to co More

by JoeSan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey
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