Subaru of Kennesaw

Very extremely shocked by the shameful and rude behavior of their sales manager Jeff Rizzo. Not only is he rude and disrespectful and unprofessional, but he is also not willing to work with customer and doe of their sales manager Jeff Rizzo. Not only is he rude and disrespectful and unprofessional, but he is also not willing to work with customer and does not care to help to ensure customer satisfaction to make a sale. I was repeatedly told by him that I seemed like the kind of person to wanna stall out the process and waste time instead of go through with a sale in a timely manner..... like excuse me?!?! Why would I want to sit there all day trying to make a deal with a rude and disrespectful sales MANAGER instead of buy a car that I want and leave in a timely manner. Needless to say we did not leave with the car. Especially considering the fact that they basically rushed us out the door and did not want us there any longer and had no interest in getting our business even though we had cash in hand to buy the car right away and we were very interested! But will never come here again! Hope everyone sees just how this business operates and the incompetent and unprofessional employees that are employed here... Will never come back! More

Two months ago, I had my first ever "car buying experience" and "brand new vehicle purchase" all in one. I started my search that day at the CarMax down the road because a used 2017 Subaru Forester experience" and "brand new vehicle purchase" all in one. I started my search that day at the CarMax down the road because a used 2017 Subaru Forester caught my eye, but the service was absolutely awful.  I left and immediately drove to Subaru of Kennesaw to see what used Foresters and Outbacks they had on the lot. Ralph was so patient and kind as he spent HOURS answering all of my questions, letting me test drive multiple vehicles, cracking jokes with me, and informing me of all of the different safety features that make a Subaru one of the safest cars on the road (and Ralph had no idea I had just lost my brother in a car accident 3 weeks prior so the safety features he explained were the deciding factor in my purchase). I never dreamed I would be able to, very affordably, buy myself a brand new 2020 Forester, but Ralph and his team made my dreams come true. I cannot recommend Subaru of Kennesaw (and Ralph especially) enough!  I will absolutely be using this dealership from here on out! More

Excellent experience! Everything about interacting with this dealership was smooth when my wife and I purchased a new Ascent. They had the car we wanted and gave it to us Everything about interacting with this dealership was smooth when my wife and I purchased a new Ascent. They had the car we wanted and gave it to us at a great price. We live on the other side of Atlanta but the drive was well worth it. Ralph in sales made sure that we were all setup with everything when we drove off the lot. He set us up with Starlink, bluetooth, and showed us all of the features in our new car. Bill in financing was also a pleasure to work with and we were able to work out great terms for our family. We are first time Subaru owners (and don't really know many people who own one) and interacting with these guys made us feel like we were making the right choice. Both of these guys drive Subarus too and it was clear they believe in what they are selling. We even forgot to grab something out of the vehicle we traded in and Ralph mailed it to us. I will definitely recommend them to my friends and family. More

New vehicle purchase. My overall "New vehicle purchase" went well. I had never even sat in a Subaru until my first visit. Art Baldwin was very helpful and answered many que My overall "New vehicle purchase" went well. I had never even sat in a Subaru until my first visit. Art Baldwin was very helpful and answered many questions for me. I did not see a particular vehicle on the lot that I was interested in so I came home and researched online...found one "in transit" and called Art about it. We spoke and set up a time to come in and look at my trade in...we came to an agreement and I put down a deposit. Vehicle came in and I picked it up on Aug. 6th...Art took a great deal of time to try and explain all the "many features" of the Subaru Forester...I know I will have many more questions and I feel that their personnel will be there to assist. More

Ralph is the best! All it took was a phone call and within days, I had exactly what I wanted! He made sure I got what I needed, set up service, Starlink, Sirius, servic All it took was a phone call and within days, I had exactly what I wanted! He made sure I got what I needed, set up service, Starlink, Sirius, service appt... He made the whole process easy and enjoyable. This is my second purchase with Ralph and my daughter has also purchased a car from him. Highly recommended! More