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Subaru of Kennesaw
Kennesaw, GA
1,483 Reviews
Subaru of Kennesaw, a member of the Troncalli Automotive Group has been dedicated to being the place where "Customers Send Their Friends and Family"® since 1951. As a third-generation, family owned and operated business, we are committed to the communities in which we operate. Subaru of Kennesaw opened its doors on Ernest Barrett Pkwy. in 2008 and we have been expanding to keep up with the growth of the Subaru brand ever since. Our dedication to customer satisfaction has earned us numerous awards throughout the years, but most importantly, the distinction of being one of Subaru's Love Promise Customer & Community Award winners.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
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Showing 1,483 reviews
October 01, 2020
Such a great experience...!! Our salesman Colin was awesome, taking his time to explain the operation of our new Subaru to my wife. It was nice to meet the Store Mgr & the finance mgr was low pressure awesome, taking his time to explain the operation of our new Subaru to my wife. It was nice to meet the Store Mgr & the finance mgr was low pressure and seemed to care about our needs.. More
by Albert
Employees Worked With
Other Employees :
Colin Blanken, Brian Vezmar
September 23, 2020
Just purchased my our 9th car from them (7 new, 2 used). Every purchase has been working with William Howard and Louis Kaissieh. The deals are always fair, and the staff is extremely attentive. I have worke Every purchase has been working with William Howard and Louis Kaissieh. The deals are always fair, and the staff is extremely attentive. I have worked with Mike Deem in finance the last two purchases, and he has been both thorough and respectful of my time. Service after the sale has never been a disappointment. No doubt I will be back for number 10! More
by John C.
September 23, 2020
This is a nice dealer to shop for a car. The sales dept was very helpful and showed a lot of patience viewing different cars and answering questions. All around an excellent dealer to buy a Subaru from. was very helpful and showed a lot of patience viewing different cars and answering questions. All around an excellent dealer to buy a Subaru from. More
by Bergfe550
September 09, 2020
Ralph and Bill were very low pressure and helped me get a great deal. They were patient as this was my first time buying a car. great deal. They were patient as this was my first time buying a car. More
by laurenleesc
September 07, 2020
After going to many different dealerships, the professionalism of the staff at Subaru of Kennesaw is what sealed the deal for me. Going into a dealership as a woman can be very intimidating but Co professionalism of the staff at Subaru of Kennesaw is what sealed the deal for me. Going into a dealership as a woman can be very intimidating but Colin Blanken was very welcoming and knowledgeable. Knowing that he personally drives the car I was looking to buy was a huge asset in my opinion. He took the time to educate me on the Subaru brand and showed me every detail of the 2020 Outback. This was a ZERO PRESSURE sale that was extremely EASY! The Sales manager and the finance staff was also top notch. More
by Candie P.
September 02, 2020
This is the third Subaru I have bought from them. Always good service and a great price! Richard made the process as painless as possible, and was very accommodating of my schedule. good service and a great price! Richard made the process as painless as possible, and was very accommodating of my schedule. More
by DRB
August 28, 2020
I had the best experience ever at Subaru of Kennesaw. My salesman Mark Singleton was helpful and not pressuring. When we decided to purchase they were fair on trade-in and the whole process was quick and ef salesman Mark Singleton was helpful and not pressuring. When we decided to purchase they were fair on trade-in and the whole process was quick and efficient. I will definitely use them on my next purchase More
by Dannyraypa
August 24, 2020
Ralph was wonderful! He was very thorough, knowledgeable and patient with my car buying experience. His communication and follow up were top notch notch which made it a breeze. and patient with my car buying experience. His communication and follow up were top notch notch which made it a breeze. More
by Michael Stuckey
August 21, 2020
Very extremely shocked by the shameful and rude behavior of their sales manager Jeff Rizzo. Not only is he rude and disrespectful and unprofessional, but he is also not willing to work with customer and doe of their sales manager Jeff Rizzo. Not only is he rude and disrespectful and unprofessional, but he is also not willing to work with customer and does not care to help to ensure customer satisfaction to make a sale. I was repeatedly told by him that I seemed like the kind of person to wanna stall out the process and waste time instead of go through with a sale in a timely manner..... like excuse me?!?! Why would I want to sit there all day trying to make a deal with a rude and disrespectful sales MANAGER instead of buy a car that I want and leave in a timely manner. Needless to say we did not leave with the car. Especially considering the fact that they basically rushed us out the door and did not want us there any longer and had no interest in getting our business even though we had cash in hand to buy the car right away and we were very interested! But will never come here again! Hope everyone sees just how this business operates and the incompetent and unprofessional employees that are employed here... Will never come back! More
by Envygirl17
August 18, 2020
Two months ago, I had my first ever "car buying experience" and "brand new vehicle purchase" all in one. I started my search that day at the CarMax down the road because a used 2017 Subaru Forester experience" and "brand new vehicle purchase" all in one. I started my search that day at the CarMax down the road because a used 2017 Subaru Forester caught my eye, but the service was absolutely awful. I left and immediately drove to Subaru of Kennesaw to see what used Foresters and Outbacks they had on the lot. Ralph was so patient and kind as he spent HOURS answering all of my questions, letting me test drive multiple vehicles, cracking jokes with me, and informing me of all of the different safety features that make a Subaru one of the safest cars on the road (and Ralph had no idea I had just lost my brother in a car accident 3 weeks prior so the safety features he explained were the deciding factor in my purchase). I never dreamed I would be able to, very affordably, buy myself a brand new 2020 Forester, but Ralph and his team made my dreams come true. I cannot recommend Subaru of Kennesaw (and Ralph especially) enough! I will absolutely be using this dealership from here on out! More
by Amcentee1
