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Subaru of Kennesaw

Kennesaw, GA

4.9
1,483 Reviews
Subaru of Kennesaw, a member of the Troncalli Automotive Group has been dedicated to being the place where "Customers Send Their Friends and Family"® since 1951. As a third-generation, family owned and operated business, we are committed to the communities in which we operate. Subaru of Kennesaw opened its doors on Ernest Barrett Pkwy. in 2008 and we have been expanding to keep up with the growth of the Subaru brand ever since. Our dedication to customer satisfaction has earned us numerous awards throughout the years, but most importantly, the distinction of being one of Subaru's Love Promise Customer & Community Award winners.
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905 Ernest Barrett Pkwy

Kennesaw, GA

30144

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Showing 1,483 reviews

June 13, 2020

We had the best experience purchasing a car this evening. Our representative, Julio, is an awesome guy who answered our questions and made the process smooth and entertaining. I highly recommend this man and More

by lsilvia6714
Recommend Dealer
Yes
Employees Worked With
Bill Scarbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Sanjuan
Jun 16, 2020 -

Subaru of Kennesaw responded

Hi, thank you for taking the time to leave a review for us at Subaru of Kennesaw. We're happy we could meet your expectations! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Kennesaw!

June 12, 2020

They were the most helpful and kind people that I’ve every worked with in buying a car. They could answer all questions with ease. I would recommend them to anyone that is going to buy a car. THANK More

by Soundthehorne
Recommend Dealer
Yes
Employees Worked With
Ralph Kurland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Abad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Subaru of Kennesaw responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 05, 2020

I was told, when my vehicle was needed to be serviced to just show up, no problem. When I did this I was told snakily why didn’t I make An appointment. More

by Ccp
Recommend Dealer
No
Employees Worked With
Not sure young female
Jul 07, 2020 -

Subaru of Kennesaw responded

We sincerely apologize for the way you felt and what transpired the day of your service. Where I'm confident one of our associates didn't have the intention of coming off in the manner they did, there is still no excuse for one of our customers feeling this way. We believe that our customers deserve to have a positive service experience every time they visit our dealership and hold our staff accountable to treating our customers with respect at ALL times. I would love the opportunity to speak with you more regarding your concerns and work with you to ensure you have a positive experience next time. Please contact me at your earliest convenience. Jeremy Sanders Service Manager | Subaru of Kennesaw 770-419-9800 ext. 316

June 02, 2020

RALPH IS AMAZING!!! Everyone we encountered at this Subaru dealership was top notch. We had the nerve to show up close to closing time and the team took great care of us More

by mariatolcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Kurland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Abad
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2020

Ralph was kind, approachable, and gave me a good deal He worked with me to receive a good trade-in value for my car and get my monthly payments to what I was comfortable with. He was kind, clear, and was More

by clarabell222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Kurland
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2020

Just picked up my 5th Subaru from William this Afternoon. I drive approximately 2 hours to buy from him William is Great to do buisness with he and Louis take extremly great care of me and my automotive need More

by Ernie001
Recommend Dealer
Yes
Employees Worked With
Louis Kaissieh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Abad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Howard
May 21, 2020

This is our third new car purchase from Subaru of Kennesaw. They consistently have the lowest price, the easiest buying experience and the most professional staff. More

by John H.
Recommend Dealer
Yes
Employees Worked With
Stephanie Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Abad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020

Very smooth transaction except for two glitches. The first being your website says delivery within 100 miles and they would not deliver to me at 75 miles away and the second being our price agreement on More

by First Subaru
Recommend Dealer
Yes
Employees Worked With
Colin Blanken
May 15, 2020

Friendly, fast, and efficient We had a great experience at this dealership-in and out the door in 2 1/2 hours. Stephanie, our salesperson and Mike in finance explained everythin More

by michaelmoomaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Deem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Frazier
May 12, 2020

The best car buying experience I've had! I had a great experience with Subaru of Kennesaw! My salesman, Julio Sanjuan, did a great job of explaining the different features offered on their ve More

by AmandaTuckerPoole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Kaissieh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Poole Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Deem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Sanjuan
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