Subaru of Kennesaw

Return satisfied customers Having leased several cars in the past from this dealership, my husband's and my expectations were met again. I already had my heart set on a particul Having leased several cars in the past from this dealership, my husband's and my expectations were met again. I already had my heart set on a particular color, and Ralph Kurland made sure that the color was available and that the vehicle would match our needs. A pleasant experience! More

Outstanding Experience Words alone cannot describe my experience working with Ralph. I never felt bull dozed, rushed, pushed, or taken for granted. In fact, quite the opposi Words alone cannot describe my experience working with Ralph. I never felt bull dozed, rushed, pushed, or taken for granted. In fact, quite the opposite. Ralph heard/listened to MY needs, never tried to change my thought process, just work with what I needed. Instead of coming back financially with an outlandish "deal", Johnny worked to meet my needs. No fuss, haggling, etc. Very smooth process all around. Also, getting to the paper signing was no hassle either. The typical add-ons were offered by Steve but not pushing anything else onto the sale if not wanted. I must say thinking I would be getting a certified used car and driving away that night in the brand new, everything I was looking for vehicle felt great, thanks to the trio of Ralph, Johnny, and Steve! More

Ralph Kurkland of Subaru of Kennesaw I began my car search with NO experience in the car buying business whatsoever. My salesperson Ralph Kurkland was amazing! He was extremely patient wi I began my car search with NO experience in the car buying business whatsoever. My salesperson Ralph Kurkland was amazing! He was extremely patient with me and answered all of my questions (I had thousands) and helped get me into the best car for me! My work schedule is extremely hectic but ralph went above and beyond to make time for me despite my difficult schedule. Once I filled out all my paperwork and actually got the keys, Ralph sat in the car with me and showed me how to operate every feature of the car. Care salesmen have always intimidated me in the past but Ralph was so easy to talk to and was very knowledgeable about all of the cars information, history, and technicalities. I would 100% recommend Subaru of Kennesaw and Ralph Kurkland to anyone who is in the market to buy a car. Not to mention he worked magic and got me an AMAZING deal on my car. I mean...AMAZING deal. He's the bomb. Go see him. More

friendly and professional staff! My wife and I came to the dealership to look at several cars we saw online, we were approached my Salesman Charles who was personable and friendly. He My wife and I came to the dealership to look at several cars we saw online, we were approached my Salesman Charles who was personable and friendly. He did not put any pressure in on, which was greatly appreciated. He was knowledgeable about the cars we test drove and made the entire time we were at the dealership enjoyable. Bill on the financial end was professional and friendly making the closing bits of the sale smooth and without stress. My wife and I would highly recommend this dealership and it's outstanding staff to anyone I know looking to purchase a new/used vehcile. More

Worst Service department I had a 2016 Outback, that I took in for service. It was idling rough. They recommended cleaning the fuel system and throttle body for $181. After I had a 2016 Outback, that I took in for service. It was idling rough. They recommended cleaning the fuel system and throttle body for $181. After the service, it was still idling really rough. I asked if there were any service bulletins for the issue. They said in fact there is a service bulletin for software update for rough idle with AC on. I came back to do this update. It didn't take. They said they think it may be a sensor, but it has to be ordered. 3rd visit - after waiting for an hour, they say we didn't try the sensor. We don't think that is what it is. They said they would like for Subaru engineer to look at the car. We scheduled a time. 4th visit: I arrived and they said engineer just left and he will not come back for a month. This place is ridiculous - waste of time and money. I went to Gwinnett Subaru, and they recleaned the throttle body, which they said was never cleaned. They checked multiple things and had tech take the car home. They didn't charge me anything for the diagnosis. I have asked the GM at Subaru of Kennesaw for my money back for the throttle body cleaning, but I just get silence. Stay away from Subaru of Kennesaw's service department. More

Fantastic, awesome. Got my 3rd Outback a couple of weeks ago & I'm in love all over again. Financing is a breeze now with the way it's set up. Bill Scarbrough made it ver Got my 3rd Outback a couple of weeks ago & I'm in love all over again. Financing is a breeze now with the way it's set up. Bill Scarbrough made it very simple and fast.. More

A+ Experience My experience with Subaru of Kennesaw, and Ralph Kurland specifically, was excellent from beginning to end! I would highly recommend Subaru of Kennesa My experience with Subaru of Kennesaw, and Ralph Kurland specifically, was excellent from beginning to end! I would highly recommend Subaru of Kennesaw to anyone in the market for a new or used vehicle. More

Aaron Boggs is AWESOME! All I can say is that Aaron Boggs has been the best salesman that I have EVER dealt with. He made it a point to help us specifically with my family's All I can say is that Aaron Boggs has been the best salesman that I have EVER dealt with. He made it a point to help us specifically with my family's needs and was not pushy at all. I have never felt so satisfied after buying a car and am so excited with my first Subaru! Thank you, Aaron! You are the best!! More

Very Helpful and Friendly- 100% worth the 100 mile drive! I drove 100 miles to this dealership, bypassing my local option because I was unimpressed with the sales person I had encountered there. At Subaru of I drove 100 miles to this dealership, bypassing my local option because I was unimpressed with the sales person I had encountered there. At Subaru of Kennesaw however, I was BLOWN AWAY! Ralph was outstanding- I called from home on a Saturday and he called me back even though they were super busy. He found the car I wanted, made an appointment for me to come down the next day on a Sunday and I felt very well taken care of throughout the process. Ralph was very knowledgable, and he was able to answer all of my questions and had even prepared for my trade-in by the time I arrived. I am very happy with my purchase, I was truly impressed with the level of service here, and even though I live out of state, I will gladly drive back here for all of my future service needs. I highly recommend Ralph and the team at this dealership. More