Sullivan Honda

mrs barrera Jessie was wonderful. He was very professional and very helpful. He works well with the public . He should get a raise on his performance. Thank you Jessie was wonderful. He was very professional and very helpful. He works well with the public . He should get a raise on his performance. Thank you More

From Soup to Nuts I would like to say that I have purchased both new & used cars many times in the past but I don’t believe I have ever worked with a dealership that wa I would like to say that I have purchased both new & used cars many times in the past but I don’t believe I have ever worked with a dealership that was so “customer oriented” before!! I found a car on carguru.com that I was VERY interested in purchasing & even though it was NOT a Honda (it was a Mini Cooper Convertible Coupe), they stood by everything regarding the carfrom soup to nuts!! As I was pulling out of the parking lot of the dealership, I noticed a small star-like crack in the windshield... I immediately ran back inside and the salesman came out, looked at it, & said that they would have it repaired. He asked if I wanted to have it fixed close to MY home bc the dealer was over an hour away from my residence. Within a few days, it was repaired with very little inconvenience to me (I went to them bc I was afraid of bad weather)!! But that was not all, I noticed once home, that there was a clip or something of the sort broken on the trim around the front grill... I mentioned it to them thinking to myself “here we go” they’re going to give me a hard time bc I’ve had the car for a few days now, much to my (very pleasant surprise), they said they would repair it and did so without issue! It was approved by the person it needed to be approved by & although I could’ve gone back to them to put the piece on, I chose to bring it right to my local mechanic & he put it on In 20min... the car looks practically brand new with extremely tiny flaws...(the tire rim has a small scratch & there’s a very tiny ding on the drive side door (both are barely noticeable)! I’d like to thank Wes, & Chris in sales & jake in service... I would use this dealership again in a heartbeat!! More

Salesman was professional, My experience is only buying the car. The satisfactory experience gives me confidence that dealing with the service and parts departments will also b My experience is only buying the car. The satisfactory experience gives me confidence that dealing with the service and parts departments will also be satisfactory experiences. More

Love my new Honda Clarity. Thank you Sullivan Honda! The Salesman Joe Kenney was extremely knowledgeable and helpful in selling me my new Honda Clarity, with a no pressure personality. I highly recommen The Salesman Joe Kenney was extremely knowledgeable and helpful in selling me my new Honda Clarity, with a no pressure personality. I highly recommend you work with Joe at Sullivan Honda. More

Great Experience!! My wife and I were in the market for a CPO CRV. Josh was referred to us by a family member who spoke very highly of him. When we went to inquire about My wife and I were in the market for a CPO CRV. Josh was referred to us by a family member who spoke very highly of him. When we went to inquire about a few vehicles we were enthusiastically approached by our salesman Aaron. We collectively found a good fit for us in a timely manner. Our trade was appraised and we consummated a deal very easily. I appreciate the care that was taken along the way. Our experience with Tim in finance was exceptional. A BIG THANK YOU to Josh, Aaron, and Tim for your exceptional and professional experience we had at Sullivan Honda !! More

Excellent service. Above and beyond Jessie Santiago went above and beyond to get me the Pilot during a very stressful time. He and the Honda team were great to work with. Jessie Santiago went above and beyond to get me the Pilot during a very stressful time. He and the Honda team were great to work with. More

Helpful and pleasant salespersons and service department Barbara It was time for another vehicle and I knew I wanted another Honda. I was a bit worried about finances, but the finance team made it feasible Barbara It was time for another vehicle and I knew I wanted another Honda. I was a bit worried about finances, but the finance team made it feasible for me to get a 2105 Civic LX. Jessie Santiago, my salesperson, was very knowledgeable about the car and was patient and showed me on three different occassions how to work the interior parts in the car. I am quite happy with my new car and know it will last me as long as, if not longer, than the two other Hondas I have purchased in the past. And I know I will get professional and personal care for my car from the entire service department, especially mechanic Glenn Parker and Marissa and Jake who take care of the billing and quoting prices etc. More

The best car buying experience ever!!!! I don’t know where to start with the amazing service I received from Jesse Santiago with Sullivan Honda. Everything went smoothly with the purchase, t I don’t know where to start with the amazing service I received from Jesse Santiago with Sullivan Honda. Everything went smoothly with the purchase, to the well explained paperwork with Tim Kula. Jesse even called me today to check in and see how I like my new car. I love my new car but most importantly it was nice to get excellent service for a change. I feel like it’s hard to come by great service these days. I did not feel any pressure from anyone and Jesse spent a lot of time off the clock to help me find the car for me. If your looking for a new or pre owner vehicle go to Honda ASAP. I can’t thank everyone at Sullivan Honda especially Jesse More

Excellent Experience At Sullivan Honda in Torrington The whole team (Josh Acuna, David Paolino, and Tim Kulla) provided an excellent service assisting me with a new 2018 Pilot purchase. The price was the The whole team (Josh Acuna, David Paolino, and Tim Kulla) provided an excellent service assisting me with a new 2018 Pilot purchase. The price was the best in CT and an honest and transparent communication made the process very pleasant. They went out of their way to locate the exact car I was looking for and kept me updated on the process along the way. This experience was such a contrast in comparison to other dealerships. More

Sales Consultant knowledgeable, friendly. Sales Consultant Joe K. friendly & knowledgeable as well as Finance Dept. Car in great shape with good mileage. Test drove in all areas. We were ha Sales Consultant Joe K. friendly & knowledgeable as well as Finance Dept. Car in great shape with good mileage. Test drove in all areas. We were happy with performance of car. More