Sullivan Honda

Awesome What a great experience. We highly recommend this dealership and will to our friends and family looking for a Honda. Couldn't ask for a better group o What a great experience. We highly recommend this dealership and will to our friends and family looking for a Honda. Couldn't ask for a better group of guys. More

Super Mario You want a quality Honda at an excellent price, no pressure and professional? See Super Mario for a deal you can't refuse! I would go back in the fu You want a quality Honda at an excellent price, no pressure and professional? See Super Mario for a deal you can't refuse! I would go back in the future if planning to buy another Honda! More

Awesome experience! Thank you! Welcomed by numerous dealers in a friendly and appropriate manner. Dealers listed to my needs and was able to assist right away. Excellent assistanc Welcomed by numerous dealers in a friendly and appropriate manner. Dealers listed to my needs and was able to assist right away. Excellent assistance continued throughout the entire visit! More

Thank you Mario My experience at Sullivan Honda was very pleasant. Mario is extremely helpful and friendly, he understood what I was looking for and gave me a great d My experience at Sullivan Honda was very pleasant. Mario is extremely helpful and friendly, he understood what I was looking for and gave me a great deal on a used car for my daughter. No pressure, A+ experience. More

The Definition of 'Customer Service'! My sales associate, Mr. Paul Carey, was very professional and gives meaning to the term 'customer service'. He waited for me to arrive, even though th My sales associate, Mr. Paul Carey, was very professional and gives meaning to the term 'customer service'. He waited for me to arrive, even though the dealership was closed. He walked me through everything step-by-step. Several weeks after the sale, he even went out of his way to hand deliver a part to me, after hours. Excellent service!! More

Marvelous Mario My husband and I like to take our time choosing and purchasing a car. Once we purchase, we drive it until it's pretty much done. We research, test d My husband and I like to take our time choosing and purchasing a car. Once we purchase, we drive it until it's pretty much done. We research, test drive several times and move slowing toward the investment. Mario was an informative, low key and patient salesman. I highly recommend him to everyone. More

These Guys Are The Best!!! Bought a certified Civic from Ben for thousands less than the same cars I saw in Danbury. Not pushy and between Ben and the service manager made me a Bought a certified Civic from Ben for thousands less than the same cars I saw in Danbury. Not pushy and between Ben and the service manager made me a happy trusting customer. I've never been to a dealer like this!!! More

Great Experience-first time Honda owner I walked into Sullivan Honda to look at options to upgrade my current family vehicle which we were outgrowing. Within moments I was greeted and assit I walked into Sullivan Honda to look at options to upgrade my current family vehicle which we were outgrowing. Within moments I was greeted and assited by members of the friendly and professional staff, including Mario Danielle. He was professional, respectful and honest when it came to discussing my vehicle needs and did not pressure me into anything. My first time experisnce of purchasing a Honda was enjoyable and I would highly recommend this dealership to others who are exploring their options. Thanks! More

Not your usual car buying experience My wife and I have had a Subaru Forester for 13 years and it had gone through two head gaskets and it was now time to buy a new or used car. I immedia My wife and I have had a Subaru Forester for 13 years and it had gone through two head gaskets and it was now time to buy a new or used car. I immediately went to the Subaru dealer and test drove the Forester and Outback because I love these cars in the snow, To my amazement my test drive were very disappointing for many reasons and I won't bash Subaru so we will leave it at that. I was now with making a decision on another model but what to choose? I remember my mechanic always telling me to by a Toyota or a Honda and so I went and did some test drives. I test drove the RAV 4 and it seemed to have more power than the Subaru so it wasn't that bad. The next day I had to rent a car because our Forester was dead and we had to still get to work so I rented a car at Hertz in Torrington on East Main street They have always been a great place to rent a car. They actually try and help you get a better price and I've never had a problem on returning. So, the car that I got was a RAV 4 believe it or not. I was excited that for a week I would be able to drive the car I thought I was going to buy. Toyota has a great reputation but this RAV 4 was not the best for us. I found it's interior ergonomics just plan bad. It was difficult to open your windows due to handle placement, difficult to adjust you sets and the ride, while it handled well, it was bumpy.... This takes me to now looking at a Honda. So I went to Sullivan's and took a few used cars for at test drive with Mario. The cars were very nice to ride, much smoother, ergonomics were more like my old Subaru and the space inside seemed just more be more properly used for driver use and ease. So here i am at a car dealer.... THIS TO ME IS MORE NERVING THAN PUBLIC SPEAKING. I never trusted them and never wanted to go in to one again but I had to.. I walk in and a salesman named Mario introduces hiimself and asked me what he could hellp me with.. He was friendly, easy to talk to and got me into the cars I asked about and took the time with me for the test drives. He answered my questions and didn't make me feel rushed to get done with the test drive. I finished and thought it was a good experience but I wanted to keep looking at other dealerships. Mario knew I was going to look around and yet he still followed up with me by phone to get me a price on a used CRV that they had just got in... He did not try to close the deal at that moment. I did alot of research on the CRV and found it rated better than the RAV 4. I talked to my neighbor who has a CRV and they said they've had it since 2005 with no problems. My daugher's teacher has a CRV with 250,000 miles and has had no problems. My mechanic just bought one for his wife. I talked to about 3 strangers who I noticed had CRVs and asked them about it and they all said they loved it.. I WAS SOLD.. We decided on a used CRV and did some online shopping and found some 2011 around our price and the features we wanted. We went to Hoffman's in Simsbury and we test drove a few and decided to make an offer on a used 2011. They have a real nice place there at Hoffman but the atmosphere and the sales guys are what most of us fear most about dealerships. I felt as if they tried too hard and the salesman pitch / friendliness was way overdone. Now there is genuine friendly and there is business friendly and it didn't feel genuine... Our negotiations with the used car at Hoffman didn't go well. They didn't want to budge but a few hundred dollars and I know used cars are the money maker and on top of that they wanted to hit me with a $429.00 Conveyance fee!!! I read that you should never pay more than $300.00... By now I was in a pickle.... I had one day left on the week rental and had to get a car today.... I had gotten an internet price on a New CRV and it was a good price compared to the MSRP, so I thought maybe I should buy new... I remembered Mario in Torrington which is the closest dealer to me and gave them a call and said, "I need a car today, I am either going to buy a used one with 17,000 miles or if you can beat the internet price I got i will come to you and buy today" They were able to give me a better price than the internet offer I received from another dealer so for less than $2,000 more dollars I got a brand new 2014... I went to Sullivan's the next hour and sat with Mario and went over the car, took it for a drive, went to see my wife at work and she got to see it too. The whole process was relaxing and I felt a ease with Mario.. He does his job well and yet he doesn't make you feel uncomfortable or pressured. He corrected mistakes quickly, took care of all the paperwork and made adjustments for me even when the process was started. Mario took the time to go through the whole car, make sure the plates were on and just helped with any questions we had. I know sales guys don't make alot of money with new car sales but Mario treated us like it didn't matter how much he was making.. I HAVE TO SAY IF YOU WANT A RELAXED NO PRESSURE PLACE TO BUY A CAR THEN GO TO SULLIVAN'S AND SEE MARIO. YOU WILL SEE WHAT I'M TALKING ABOUT... AND I'M TOUGH TO PLEASE SO YOU KNOW THEY'VE GOTTA BE GOOD... More

Donna G Sullivan Honda really makes purchasing a car an exciting experience. Not stressful. Entire staff was friendly and informative. I did not feel press Sullivan Honda really makes purchasing a car an exciting experience. Not stressful. Entire staff was friendly and informative. I did not feel pressured. I would recommend. More