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Sutton Ford

Matteson, IL

4.4
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,494 reviews

August 15, 2022

Friendly people, great atmosphere, knowledgeable sales staff, this place provides a lifetime powertrain warranty on new vehicles, what a great thing to do for customers, our sales representative, Anthony More

by sbara
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Sporando
Aug 16, 2022 -

Sutton Ford responded

Uh oh. It appears you had great things to say but we got the lowest rating. Was everything truly ok?

August 15, 2022

One of the best dealerships I’ve been to They fixed the problems of my car. More

by garretweston13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
Sep 30, 2022 -

Sutton Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

Oct 01, 2022 -

garretweston13 responded

very good

August 14, 2022

I’m always greeted pleasantly. My questions and concerns are thoroughly answered with professionalism and a caring response and attitude. More

by LEISA56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hi, thank you for leaving such a great review and high star rating. At Sutton Ford Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

August 13, 2022

The young lady who waited on was very gratious. I especially appreciated that a drop off and pick up service was offered. Even though it was not needed this time because I had a ride. It is nice t More

by joyceyjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 13, 2022

The Service Center at Sutton Ford is outstanding. The Service person is always helpful and make me feel like a value customer, The work is done right and in a on time. More

by FrankR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 13, 2022

The people that helped me were very nice and understanding. They listened to me and my needs. They also helped me to the best of their ability. They made sure that I didn’t leave without a vehic More

by RSLee1993
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jah’Kerra
Sep 30, 2022 -

Sutton Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sutton Ford Inc.! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 13, 2022

It was very bad I brought a truck wit a bed full of dry wall n the back will buy from these ppl again More

by valdezjose5043
Recommend Dealer
No
Employees Worked With
Lester Parker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Ford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Maymon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita Sutton, matt monix, chuck Yzaguirre, Anthony Sporando, Anthony Taylor, Rashaad Rigsby, Lexie Hayes
Aug 13, 2022 -

Sutton Ford responded

I'm sorry for your experience please contact Matt 708-720-7059 . I'd like to discuss this situation with you. Thanks, Matt

August 12, 2022

My service adviser was really unprofessional on give me back my truck. I brought it there in a reasonable amount of time early in the morning. And then he called me about 3:30pm and told me my truck is not More

by Jontice Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Vasquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
Aug 16, 2022 -

Sutton Ford responded

We apologize fort he inconvenience and miscommunication. This has been addressed and you should have received a call so that we can rectify.

August 12, 2022

Very professional always greeted with nice attitude knowledgeable about there work and how to get u back on the road More

by ordonez353
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 12, 2022

Everyone is very friendly and accommodating i always leave happy and satisfied with the job that's been done . More

by mcerullo82261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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