
Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Test drive to sold Went to check out the Ecosport model. Took a test drive and it exceeded my expectations. Traded in my old ride. Process was very efficient. Friendly a Went to check out the Ecosport model. Took a test drive and it exceeded my expectations. Traded in my old ride. Process was very efficient. Friendly and courteous staff. More
Sales Department Selection of vehicle was easy they have a lot of inventory on lot, got me in and out of finance fast, managers and staff were frindly Selection of vehicle was easy they have a lot of inventory on lot, got me in and out of finance fast, managers and staff were frindly More
Some things aren't working. After I left the dealership,I doubled to get my phone....as I parked to go inside,I noticed my passenger side headlight was out and they checked it of After I left the dealership,I doubled to get my phone....as I parked to go inside,I noticed my passenger side headlight was out and they checked it off as working. More
Satisfactory I was satisfied with the interaction and courtesy of the employees. They was concerned about my issue and did not hesitate to help Thank you I was satisfied with the interaction and courtesy of the employees. They was concerned about my issue and did not hesitate to help Thank you More
Great service, and my vehicle was ready much sooner than originally anticipated. Keep up the great work. I anticipate receiving the same great service nex service, and my vehicle was ready much sooner than originally anticipated. Keep up the great work. I anticipate receiving the same great service next time. Thanks again. More
The Service Department staff is very friendly and helpful. The Service adviser was very attentive to my needs. Drop off and pickup was very easy, i liked the drive in service center. The work was completed on The Service adviser was very attentive to my needs. Drop off and pickup was very easy, i liked the drive in service center. The work was completed on time.They offered to wash my vehicle without me asking. More
Scammers I brought my truck in last month for a tune up which included a wheel alignment nothing was done, and I had tu bring it back and it still is not right I brought my truck in last month for a tune up which included a wheel alignment nothing was done, and I had tu bring it back and it still is not right. I paid for a diagnostic check in October it should last at least two months. I had repay for another one in November. I don't think they ever done it. More
The most awesome team My experience with the team in Service was the most awesome experience I had ever had. I really want to take time out to give my most gratitude t My experience with the team in Service was the most awesome experience I had ever had. I really want to take time out to give my most gratitude to Erik for help me though the worst experience I have every had in my life. Thank you More
Auto butler Knew my name as soon as I walked in the door. Very professional and a Pleasant person. She always welcome you with a big smile. Knew my name as soon as I walked in the door. Very professional and a Pleasant person. She always welcome you with a big smile. More
Fast service Originally I was informed that my service may take 3 -4 hours. Since I had to wait for my vehicle, I was pleasantly surprised that it was done in a li Originally I was informed that my service may take 3 -4 hours. Since I had to wait for my vehicle, I was pleasantly surprised that it was done in a little over 2 hours; and done correctly. More