Sutton Ford

Great service by great people Melissa Lebran, the best service writer at Sutton, always goes beyond to furnish you with the service. Jamie Lebran, master mechanic, has always been Melissa Lebran, the best service writer at Sutton, always goes beyond to furnish you with the service. Jamie Lebran, master mechanic, has always been trusted, has integrity, in repairing and servicing your automobiles. More

The person delivering the car was clueless! DUMB! No gas EE Said there was no remote start, or back up camera, plus other little things that made him clueless. On the test pride the tank was on 0 miles to emp Said there was no remote start, or back up camera, plus other little things that made him clueless. On the test pride the tank was on 0 miles to empty! Had to ask for him to get me a enough gas to get to a gas station and that was questionable until he got permission The delivery and the rest of the paperwork took forever, considering it was preapproved! More

Good service. Good and professional service. I like that the service is not rushed. I was well informed on the time servicing would take, offered a ride, and prompt Good and professional service. I like that the service is not rushed. I was well informed on the time servicing would take, offered a ride, and promptly contacted when my car was ready. More

Service I came in to make sure my car was okay for distance driving and was given ample attention. Ok yes and hope this helps! No problems I came in to make sure my car was okay for distance driving and was given ample attention. Ok yes and hope this helps! No problems More

Fast service I drive 20 miles each way just to have them service my car, the service is just that good! I repeat service is just that good. I drive 20 miles each way just to have them service my car, the service is just that good! I repeat service is just that good. More

Great Service Great customer service. The staff is awesome, especially Chatman Farland and Melissa! My vehicle was serviced and upon returning it was cleaned inside Great customer service. The staff is awesome, especially Chatman Farland and Melissa! My vehicle was serviced and upon returning it was cleaned inside and out. More

Excellent customer service. This is my 3rd Lincoln Mercury. Melissa Lebran has been my service representative for all my cars. I trust and depend on her honest advice on the care This is my 3rd Lincoln Mercury. Melissa Lebran has been my service representative for all my cars. I trust and depend on her honest advice on the care of my car. Being a female, you feel as though your service needs will be over exaggerated. Melissa explains in detail what service you need and why. She will also have the mechanic speak to you and answer you questions. My mechanic of choice is Jamie. He is the best. More

Friendly ,comfortable and no pressure. Ron Eng was very helpful and explained the different options I have to buying my first new vehicle. He found a few different Ford F-150 trucks that I Ron Eng was very helpful and explained the different options I have to buying my first new vehicle. He found a few different Ford F-150 trucks that I could choose from. As for me being a heavy truck/trailer and equipment mechanic, he knew what I was looking for in a good everyday pickup truck. Ron... Thank You... I am really loving my new truck. A big thumbs up to you!!! Rock On!!! More

Very concern about customer needs Very hospitable very relaxing WiFi. Coffee and cold water bathroom clean dealer shop clean I’ve been coming since 2011. I love this place I would be v Very hospitable very relaxing WiFi. Coffee and cold water bathroom clean dealer shop clean I’ve been coming since 2011. I love this place I would be very please to refer someone here. To make a purchase More

Excellent Customer Service Everytime I come into Sutton, I always have a great experience. They are professional, sincere and direct with the issues found. I live in Frankfort Everytime I come into Sutton, I always have a great experience. They are professional, sincere and direct with the issues found. I live in Frankfort and drive 5 miles past Currie Ford to come to Sutton, that is how much I appreciate their dedication to customer service. More