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Sutton Ford

Matteson, IL

4.4
4,403 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,403 reviews

September 19, 2022

Service didn’t take too long. I dropped my car off @9am and I had it by 1pm same day. More

by cjoyia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hi Cjoyia, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

September 19, 2022

Erik has been a great help! He has went above and beyond to ensure that I got the service needed ! More

by COLEMANJAMES44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 19, 2022

Great customer service understood all my needs and my complaints took care of the problems. Well, Don job. More

by wroberts777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 18, 2022

I've only been a customer at sudden Ford for around 2 years or less so I experienced nothing but good views on the service I appreciate the service and the workers More

by morrowherbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 18, 2022

I found Sutton Ford/Lester Parker to be straight forward and totally transparent with their ability to bring about customer satisfaction. More

by Leonard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hi Leonard, thank you so much for your positive comments about Sutton Ford Inc.! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 17, 2022

I noticed the car wasnt washed, but I called and brought the car back for washing. More

by Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hi Roy, thank you for sharing this recent experience with us. Please give us a call at (708) 720-8125 and we will do our best to make this better. We hope to hear from you soon.

September 17, 2022

Fantastic service, thorough communication, even detailed it when done!! Couldn’t have been happier and no unnecessary charges either! More

by gtmustang5089
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa melissa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 17, 2022

Melissa LeBran, service writer, and Jaime LeBran, master mechanic, give the most trustworthy service. Both of them make Sutton the beat place to bring your car. More

by dr.lwojcik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa melissa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 16, 2022

Service was great. Work performed quickly and right. Service rep was the best. Price was reasonable More

by tonyk1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Sep 30, 2022 -

Sutton Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 16, 2022

Had both of my daughters cars being service. . Great customer service. Complete in a timely manner. More

by freedom1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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