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Sutton Ford
Matteson, IL
4,406 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 4,406 reviews
September 17, 2022
Melissa LeBran, service writer, and Jaime LeBran, master mechanic, give the most trustworthy service. Both of them make Sutton the beat place to bring your car. mechanic, give the most trustworthy service. Both of them make Sutton the beat place to bring your car. More
by dr.lwojcik
Verified CustomerEmployees Worked With
Helpful September 16, 2022
Service was great. Work performed quickly and right. Service rep was the best. Price was reasonable Work performed quickly and right. Service rep was the best. Price was reasonable More
by tonyk1
September 16, 2022
Great service department and staff. They are efficient and airways do a great job. We would highly recommend them. They are efficient and airways do a great job. We would highly recommend them. More
by sbeuten
September 16, 2022
Love this dealership. They are the absolute best. This is the only Ford dealership I will go to. The cashier wasn't the nicest person for customer service. It appeared she They are the absolute best. This is the only Ford dealership I will go to. The cashier wasn't the nicest person for customer service. It appeared she was angry or it was time to go. More
by Ybuylease
Employees Worked With
September 16, 2022
I enjoy gettin my car serviced at Sutton Ford. The staff is great! The service is thorough and completed in a fair amount of time. The staff is great! The service is thorough and completed in a fair amount of time. More
by bjjohnson2
Employees Worked With
September 15, 2022
This rating has to do with the mechanics in the back. They do a half xxx job. I don’t know what they consider an oil change but they didn’t change my filters, which were very dirty. I recently took my ca They do a half xxx job. I don’t know what they consider an oil change but they didn’t change my filters, which were very dirty. I recently took my car in for battery service. They didn’t tell me that my battery was weak and I don’t believe they pulled the battery out to clean the negative post. I came back in and purchased 4 tires. At that time, because I mentioned that my car hardly started the next day, is when they said I needed a new one. They also mentioned that I need connectors for the battery in which I didn’t. I don’t like going to that service center because we never have interaction with the mechanics. They can say and not do whatever they want and don’t have to explain anything to the customers. As for the front desk people they don’t know much either. I’m in the Ford Pass program. I spent over $900 in the Quicklane. When I went to check my points I had 0. More
by electra4207
Employees Worked With
Jason
September 15, 2022
Very good customer service would highly recommend they worked with me and tried everything to help me get what I wanted for me and my family worked with me and tried everything to help me get what I wanted for me and my family More
by Jabarraza010
Employees Worked With
Anthony Sporando
September 15, 2022
I've been a loyal Sutton Ford customer for years & Lester Parker professionalism is why I keep coming back. Parker professionalism is why I keep coming back. More
by TFCWILL
Employees Worked With
September 15, 2022
Knowledgable employees, made my purchase a breeze. Thanks to the expertise our family was in and out. Great job! Thank You, Eric Maymon for selling us our 1st. Ford Pick Up Truck. Ready to have some Thanks to the expertise our family was in and out. Great job! Thank You, Eric Maymon for selling us our 1st. Ford Pick Up Truck. Ready to have some fun! More
by tdrobinson2300
Employees Worked With
