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Sutton Ford

Matteson, IL

4.4
4,403 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,403 reviews

September 14, 2022

Attentive & Courteous. Everything done according to what was requested. No hassle. Thanks for all you did! More

by sicoffey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittani Ashley Culpepper
Sep 30, 2022 -

Sutton Ford responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 13, 2022

Thankful and Blessed that the Service received for my 2019 Ford Escape was quick and must needed. I am amazed at how my 🚘 is performing from the fantastic Service received, so GRATEFUL!!! More

by zitasbrady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa melissa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hi Zitasbrady, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 13, 2022

Sudden Ford fix my truck when everyone else kept putting grease on the problem but I'm very happy that they did it such a good job thank you More

by lawrencesomerville
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Eric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

September 12, 2022

Amazing customer service. Fast and efficient service on my car everytime. Always good above and beyond. More

by aanderson0807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

September 12, 2022

I brought my truck in for the auto Butler service and when I walked into the door I was greeted by my full name. All of the employees were fantastic, my truck was done earlier than expected and it looked More

by Dyb3611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 12, 2022

People are friendly, patience and honest. Appears excited to make me happy with my new purchase. They don’t charge me for every little request such as replacement for my antenna More

by Supasutton
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 12, 2022

As always, the customer service at Sutton Ford is fantastic, from the moment you walk into the service department until you leave. More

by mpcesquire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 12, 2022

Great service and friendly staff. And I will return. I appreciate the courtesy ride home. More

by blukw2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Ascencio
Sep 30, 2022 -

Sutton Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 12, 2022

The gentleman Anthony met me at the front gate he was very polite and kind and he worked in a timely manner he was very helpful More

by virginiajackson196106
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Taylor
Sep 30, 2022 -

Sutton Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

September 11, 2022

Be ware of added extras charged to the price of a used vehicle not good More

by Disappointed
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Milek
Sep 30, 2022 -

Sutton Ford responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (708) 720-8125 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

Oct 03, 2022 -

Disappointed responded

Just called the number provided was told guy who normally answers was not in today so another waste of my time. They also were surprised I actually called I don’t think they could really do anything unless I purchased a vehicle from them.I really hoped this was a good place to purchase a used truck but they have now proven that it is not! Now very disappointed!

Oct 03, 2022 -

Sutton Ford responded

What is your name so we can look you up and reach out

Oct 04, 2022 -

Disappointed responded

Mark Bird

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