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Taylor Ford

Taylor, MI

4.7
1,982 Reviews
As Downriver's #1 Dealer, We Guarantee the Highest Trade in Value! With our Award Winning Staff and Ford Divisions Fastest Growing Dealer,let us prove our slogan “The Customer is Always First!" Taylor Ford has the largest selection of Ford vehicles in stock ready for fast delivery. We have over 125 Pre-Inspected cars, trucks, SUV'S, and crossovers in our inventory. We take pride in our customers. Are you looking to get your first loan or have you had several loans in the past? Let us take care of your finance needs. Have you had problems getting a vehicle due to past credit? Taylor Ford has a special department for that! Open Saturdays! Please stop in and see us.
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13500 Telegraph Road

Taylor, MI

48180

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Showing 1,982 reviews

February 13, 2022

This is my fifth lease from Taylor Ford and I wouldn't go to any other dealership. Everyone there professional, task oriented, and friendly. More

by CARMST2324
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Louttit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Taylor Ford responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.

February 09, 2022

I was in the showroom of another dealership in the downriver area where nobody even said hello. Unlike that dealership the folks at Taylor are friendly, courteous and professional without being pushy. More

by stmartin25@comcast.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kovach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Taylor Ford responded

Hello, we're glad to hear you found our staff knowledgeable and helpful! Thank you for choosing Taylor Ford and we hope to see you again.

February 09, 2022

The best experience I have had at a dealership to date. The sales manager(Jerry) was a great help in working with my needs and steering me to a great salesman(Bryan) to put me in the vehicle I wanted at t More

by SJSNYDER48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Arrowood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Taylor Ford responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Welcome to the Taylor Ford family!

February 09, 2022

Great service friendly personnel Always willing to help Great service friendly personnel Always willing to help and look for the best deals available More

by Itsyhuedun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Geletzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Arrowood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Taylor Ford responded

Thanks for your praise and kind comments about our team. Take care and have a wonderful day!

February 08, 2022

The whole experience was great. The entire staff was helpful and knowledgeable. I love my new car. More

by skandea05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Taylor Ford responded

Hello, we're glad to hear you found our staff knowledgeable and helpful! Thank you for choosing Taylor Ford and we hope to see you again.

February 08, 2022

Was treated very well john went way above to help me.thank you john for all your help More

by LITTLEWOLF222
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kovach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Taylor Ford responded

Hi, we're so glad that John was able to go above and beyond your expectations! Thank you for choosing Taylor Ford and we hope to see you again.

Feb 09, 2022 -

LITTLEWOLF222 responded

I would come back for johns service

February 08, 2022

Listened and accepted I knew what I wanted, which was very much appreciated. Thank you More

by TOIDEGIRL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Arrowood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Baxter
Feb 09, 2022 -

Taylor Ford responded

Thanks for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your sales & service needs in the future. We hope to see you again soon. Enjoy the ride!

February 07, 2022

Everyone was extremely friendly and helpful. I think my salesman Matt S. and the Finance Manager I think her name was Cindy went above and beyond to help me. Cudos to your team. More

by Chax
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Siskoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Manager
Feb 08, 2022 -

Taylor Ford responded

Hello! Thanks for highlighting Matt and Cindy, some of our star team members who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

February 07, 2022

Working with Mike Sareini was a great pleasure. Very helpful in ordering our new truck and gave us a great deal. Thank you, Mike! More

by MOSMACK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sareini
Feb 08, 2022 -

Taylor Ford responded

Thanks for sharing your experience with us. We are pleased that you had a great sales experience with Mike. Please keep us in mind for all your sales & service needs in the future. We hope to see you again soon. Enjoy the ride!

February 03, 2022

Your sale person treated Me like I and my wife were family. he worked hard to get me My F-150. I will continue to buy from Talor Ford. Don Moon was my salesperson and he did a great job. More

by LAWRENCE.PADO
Recommend Dealer
Yes
Employees Worked With
Don Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Taylor Ford responded

Thank you so much, Lawerence, for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Welcome to the Taylor Ford family!

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