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Tenvoorde Ford

St. Cloud, MN

Overview
Employees
Reviews
Vehicles
4.4
2,052 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
Contact Dealership

185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 2,052 reviews

October 25, 2024

I had a great experience with Kevin in the service department. He made sure that I was kept informed about my Bronco and the fixes that needed to be done. I liked that we could text for convenience. More

by ZYLKA.JAMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Oct 25, 2024 -

Tenvoorde Ford responded

Thank you, Jamie! We’re glad to hear Kevin kept you informed and made the service experience convenient through texting. Your satisfaction with your Bronco’s care at Tenvoorde Ford means a lot to us!

October 24, 2024

Not sure how to explain at all. Did not get any response back about paint chips on my car More

by raymond.schwegel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Kris Culhane
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj
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Oct 25, 2024 -

Tenvoorde Ford responded

Raymond, the sales person you worked with took another job outside of the company so we were unaware you were trying to get information. We would be more than happy to answer any questions. We are glad you spoke with our general sales manager, Kris Culhane, and setup a time for us to take a look at the concerns areas of your vehicle. You can reach Kris directly at 320-251-0540 or email kculhane@tenvoordeford.com

October 24, 2024

Worst place ever they wouldn’t get back to me on some repairs they did More

by ejloock
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Chad Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
KELVIN LARSON
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Tenvoorde Ford responded

Ethan, we are sorry to hear you feel this way. We do not see any documented notes about wanting service records so we would like to learn more about your original request for that information and help assist how we can. Our general sales manager, Kris Culhane, has tried calling and texting you about this. Please connect with him so we can assist. You can also reach Kris by calling 320-251-0540 or email kculhane@tenvoordeford.com

October 24, 2024

I have been very happy with all my dealings with TenVoorde Ford. Service department is the area I appreciate most. More

by slbecker.sb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Larsen, Dan Lochner
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Oct 25, 2024 -

Tenvoorde Ford responded

Thank you for your positive feedback! We're glad to hear that you've had a great experience with our service department at Tenvoorde Ford. We appreciate your support!

October 20, 2024

This dealership is excellent to work with. Great customer service following the sale. Pleasant service staff. More

by kpeterson2520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Tenvoorde Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had an excellent experience with our dealership and that our customer service has continued to impress you even after the sale. Our service staff takes pride in providing pleasant and helpful experiences, and we appreciate your kind words. We look forward to seeing you again soon!

October 17, 2024

After experiencing hours long waits and a lack of appointment options at other Ford dealerships for a simple oil change, I went to Tenvoorde - on a weekend, no less. Got an appointment, could check More

by targetdesigner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Gagnier, Anna Mohs
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Oct 18, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're thrilled to hear that you had a positive experience with our service team at Tenvoorde Ford. We appreciate your trust in us and look forward to helping you with your next vehicle purchase!

October 16, 2024

Someone called me and said they were going g to check on a free service and maybe a better fiance rate for the bronco that we over paid for More

by jody.homan69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Warren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culhane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Lochner
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Oct 22, 2024 -

Tenvoorde Ford responded

Jody, we are sorry for your experience. It appears this stems from the conversations you had in February. First talking with the salesperson, then to accessory manager about a lift for the Bronco, and finally to finance manager without everyone knowing the full story. We dropped the ball in communication and would like to apologize and offer the opportunity to make it right. If you would like to discuss the matter further, please contact our general sales manager Kris Culhane at kculhane@tenvoordeford.com or 320-251-0540.

October 13, 2024

They took care of an issue and figured how to use a warranty to cover it More

by gfierrofine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Tenvoorde Ford responded

Thank you for sharing your experience! We're glad to hear that our team at Tenvoorde Ford was able to resolve your issue and effectively utilize your warranty. Your satisfaction is our priority, and we appreciate your feedback!

October 13, 2024

They did as I asked and they asked if I would like a vehicle wash, I said yes and they notified me when finished. It took very little time. Less than normal as it was a slow moment in the day. More

by richefixit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Tenvoorde Ford responded

Hi, Thank you for your feedback! We're glad to hear that your visit to Tenvoorde Ford was efficient and that you appreciated the vehicle wash. We look forward to serving you again!

October 12, 2024

I trust Mike. He takes excellent care of my car! He is great! Thank you, Mike! More

by rita.knuesel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Tenvoorde Ford responded

Thank you for your kind words, Rita! We're thrilled to hear that Mike has been taking excellent care of your car. Your trust means a lot to us!

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