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Tenvoorde Ford

St. Cloud, MN

Overview
Employees
Reviews
Vehicles
4.4
2,053 Reviews
The oldest family-owned Ford dealership, has the makings for a classic American rags-to-riches tale: Pioneer goes west and settles a new town. His son, falls in love with the automobile and establishes the nation's second Ford dealership. Business flourishes against the worst odds but then nearly falls into the hands of strangers. Current generation of family members expands the business and looks forward to 21st century. Tenvoorde Ford has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedule. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Tenvoorde Ford since 1903.
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185 Roosevelt Rd.

St. Cloud, MN

56301

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Showing 2,053 reviews

February 29, 2024

Friendly and competent staff! All aspects of the sale were completed with professionalism and efficiency. So impressed! More

by rlmax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Culhane
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES GEDDE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Tenvoorde Ford responded

Thank you for sharing your positive experience at Tenvoorde Ford! We're delighted to hear that our staff provided friendly and competent service throughout your sale. If you have any further questions or need assistance, don't hesitate to reach out.

February 25, 2024

Every time i come here, i get the results i want. my car gets fixed! Am a satisfied customer. I also love that they have shuttle service while the car is admitted. More

by yo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Tenvoorde Ford responded

We're delighted to hear about your positive experience at Tenvoorde Ford! Providing reliable service and convenience for our customers is our top priority. Thank you for your feedback, and we look forward to serving you again in the future. If you have any further questions or need assistance, feel free to reach out to us anytime.

February 24, 2024

Great job. Very smart and fair, trustworthy. Knowledgeable and took excellent care of us, attention to detail. More

by plarson7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2024 -

Tenvoorde Ford responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us. Providing excellent service and ensuring our customers feel taken care of is our top priority. We appreciate your trust in us and look forward to serving you again in the future.

February 24, 2024

They were nice and looked at the car but low balled the price and didn’t really try to nogotiaye anything More

by FOSSZACHARY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Erwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Tenvoorde Ford responded

Zach, we are sorry you felt this way and thank you for your service business. These scenarios are difficult when the customer owes so much more than the vehicle is worth. We use KBB, Manheim Auctions, recent sales market data along with overall condition of the vehicle when determining value. After we found out the situation you got put in with that vehicle, we tried to stretch as far as we felt comfortable for our business based on the above references. We tend to put our best offer upfront which take most of the negotiation out of the picture. Again, we are sorry for the situation and that you felt this way. If you would like to discuss the matter further please email our General Sales Manager, Kris Culhane, at kculhane@tenvoordeford.com David Rodriguez General Manager Tenvoorde Ford 185 Roosevelt Rd St. Cloud, MN 56301 d. 320-251-0540 f. 320-251-8918

Feb 27, 2024 -

Tenvoorde Ford responded

Zach, we are sorry you felt this way and thank you for your service business. These scenarios are difficult when the customer owes so much more than the vehicle is worth. We use KBB, Manheim Auctions, recent sales market data along with overall condition of the vehicle when determining value. After we found out the situation you got put in with that vehicle, we tried to stretch as far as we felt comfortable for our business based on the above references. We tend to put our best offer upfront which take most of the negotiation out of the picture. Again, we are sorry for the situation and that you felt this way. If you would like to discuss the matter further please email our General Sales Manager, Kris Culhane, at kculhane@tenvoordeford.com David Rodriguez General Manager Tenvoorde Ford 185 Roosevelt Rd St. Cloud, MN 56301 d. 320-251-0540 f. 320-251-8918

February 23, 2024

It is not running into issues, it is how you deal with them. These folks kept in communication every step of the way. More

by amazingthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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Feb 24, 2024 -

Tenvoorde Ford responded

Thank you for your kind words! At Tenvoorde Ford, we pride ourselves on our dedication to effective communication and problem-solving. We're thrilled to hear that your experience reflected these values. We appreciate your support and look forward to serving you again in the future!

February 21, 2024

Barry was friendly and pleasant. He did the work I asked for. When I asked if it needed anything else done, he gave me an honest answer that it did not need any more work. I appre More

by merleh55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2024 -

Tenvoorde Ford responded

Thank you for your feedback! At Tenvoorde Ford, we strive to provide friendly and honest service to all our customers. We're delighted to hear that Barry met your expectations by addressing your needs and providing transparent advice. Your satisfaction is our priority, and we look forward to serving you again in the future!

February 20, 2024

Taylor was very friendly and helpful. I am from out of town and did everything over the phone. More

by roxanne.sinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor Wobschall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2024 -

Tenvoorde Ford responded

Thank you, Roxanne! We're glad to hear Taylor provided you with excellent service, even remotely. At Tenvoorde Ford, we strive to make the car-buying experience as convenient as possible for all our customers, regardless of location. If you need any further assistance, feel free to reach out.

February 19, 2024

The only place I will get my oil changed! ! The environment is pleasant and friendly. I am always greeted with a smile :) More

by SarahA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Stueve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Stumpf, Russ Hoeschen
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Feb 24, 2024 -

Tenvoorde Ford responded

Thank you, Sarah! We're honored to be your go-to destination for oil changes. Providing a pleasant and friendly environment for our customers is a top priority for us, and we're glad to hear that you always feel welcomed with a smile. We appreciate your loyalty and look forward to continuing to serve you with the same level of excellence in the future!

February 19, 2024

Will always take my vehicle to be serviced here. Mike Asperheim is so helpful when it comes to scheduling service. More

by kayleetenvoorde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2024 -

Tenvoorde Ford responded

Thank you for your loyalty, Kaylee! We're thrilled to hear that Mike Asperheim has been instrumental in ensuring your service experiences are smooth and convenient. At Tenvoorde Ford, we're committed to providing top-notch service, and we look forward to continuing to meet your automotive needs in the future!

February 18, 2024

Tenvoorde Ford is an amazing dealership to work with. The sales staff is extremely helpful without being overly pushy. The service department is always willing to listen to your issue, knowledgeable an More

by JOANN.FELD10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2024 -

Tenvoorde Ford responded

Thank you, Joann! We're delighted to hear that you had an amazing experience with us. Providing helpful and knowledgeable service, whether in sales or the service department, is our top priority. We appreciate your kind words and look forward to continuing to exceed your expectations in the future!

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