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The BMW Store
Cincinnati, OH
1,610 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,610 reviews
August 29, 2025
For more than 25 years I have relied on the BMW store for my automotive needs. Paul's knowledge of BMW along with his professional mannerism makes it easy for me to select the model that fits my needs. And S my automotive needs. Paul's knowledge of BMW along with his professional mannerism makes it easy for me to select the model that fits my needs. And Susan finalizes the process with her knowledge of the vehicle's controls and setup. I have never been disappointed and can't imagine shopping at another dealer. More
by Mike6868
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
August 26, 2025
Great experience overall purchasing my 24' CPO X5 M60i. Mat Swartz and the finance team did a great job. The entire experience was fantastic and I would highly recommend them to others. Mat Swartz and the finance team did a great job. The entire experience was fantastic and I would highly recommend them to others. More
by ckarwacki1
Employees Worked With
Mat Swartz, Jemar DuBose
August 21, 2025
Paul and Susan did a wonderful job in finding me a great BMW X5 that exactly fit my needs and what I was looking for in a new vehicle. I found them tremendously easy to work with and very helpful. BMW X5 that exactly fit my needs and what I was looking for in a new vehicle. I found them tremendously easy to work with and very helpful. More
by Dave
Employees Worked With
Paul Kolleck, Susan Ward
August 18, 2025
Just purchased my third X3 at this dealership. Process was so easy and we were in and out in no time. Susan was great going over all of the nuances of the car and left feeling like I knew how to Process was so easy and we were in and out in no time. Susan was great going over all of the nuances of the car and left feeling like I knew how to do everything and just enjoy the ride! Dean always seems to be right as he was convinced I would love the car and once again, I DO! More
by dstiene
Employees Worked With
Dean Stathes, Susan Ward, Eric Fender
August 16, 2025
The X3 is the third vehicle we've purchased from the BMW Store since 2022. Amy Ludlum was our sales contact for all of them, and Susan Ward explained the technology in each vehicle. Both Amy and Susan hav Store since 2022. Amy Ludlum was our sales contact for all of them, and Susan Ward explained the technology in each vehicle. Both Amy and Susan have been easy to work with and have done well each time. More
by jlandrum1061
Employees Worked With
Susan Ward, Eric Fender, Amy Ludlum
August 15, 2025
Ric, Paul, and Susan always take great care of me. I have leased numerous vehicles from them, and it is always excellent service. I have leased numerous vehicles from them, and it is always excellent service. More
by chris.rahe
Employees Worked With
Ric Koresky, Paul Kolleck, Susan Ward, Eric Fender
August 15, 2025
Matt went over and beyond of expectations. Drove the car and suggested repairs at no charge before purchasing the used BMW. Definitely will be back for my next car purchase. Drove the car and suggested repairs at no charge before purchasing the used BMW. Definitely will be back for my next car purchase. More
by chadpeters19
Employees Worked With
Mat Swartz, Jemar DuBose
August 11, 2025
Henry was great. He was very knowledgeable and friendly. He really went above and beyond to make my experience a good one. Each member of the team was great to work He was very knowledgeable and friendly. He really went above and beyond to make my experience a good one. Each member of the team was great to work with. The entire experience from the was top notch. I highly recommend them. More
by jstephensdoyle
Employees Worked With
George, Susan Ward, Hank Stallings, Eric Schaeper
