Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
The BMW Store
Cincinnati, OH
1,637 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,637 reviews
December 30, 2025
All were great to deal with top to bottom! Left an object in my trade-in which they overnighted to me, and I think that is above and beyond. They were great to deal with, and negotiable; would Left an object in my trade-in which they overnighted to me, and I think that is above and beyond. They were great to deal with, and negotiable; would highly recommend them and I will be back when I want my next car. More
by mroberto
Employees Worked With
Ric Koresky, Dean Stathes, Susan Ward, Eric Fender
December 20, 2025
I have bought 3 Mini’s from Cincinnati Mini (2008, 2014 & 2025) and can recommend them for both new and used purchases, Mini service is convenient and good. I have had all good experiences with them and staf 2025) and can recommend them for both new and used purchases, Mini service is convenient and good. I have had all good experiences with them and staff. More
by BR/JR
Employees Worked With
Noah Oglesby, Eric Fender
December 19, 2025
The BMW Store is a highly professional group of people. Every interaction I have had with them has exceeded my expectations. I am always treated with kindness and honesty. They also know their business an Every interaction I have had with them has exceeded my expectations. I am always treated with kindness and honesty. They also know their business and are always eager to help. Paul Kolleck in particular was superb. I appreciated his proactive communication and breadth of knowledge. More
by keith
Employees Worked With
Paul Kolleck
December 13, 2025
Everyone at the BMW store is great to work with. Super nice folks, very happy with my purchase. I liked the modern touch desk screen to sign the documents electronically. Very helpful information Super nice folks, very happy with my purchase. I liked the modern touch desk screen to sign the documents electronically. Very helpful information during the delivery process. More
by John
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
December 06, 2025
This was our first BMW purchase and it was truly a great experience. Amy Ludlum was great in answering all our questions and helping configure our vehicle. Super supportive and responsive in all aspects of experience. Amy Ludlum was great in answering all our questions and helping configure our vehicle. Super supportive and responsive in all aspects of the transaction. Susan Ward was excellent in explaining all the features to get us on the road. Eric Fender explained the finance portion well and the electronic document signature system was kind of fun. Ric Koresky helped make us feel special, too. Overall a fantastic experience with these friendly professionals at The BMW Store Cincinnati! More
by Tony
Employees Worked With
Ric Koresky, Susan Ward, Eric Fender, Amy Ludlum
November 24, 2025
We have been associated with The BMW store now for three years. I cannot find a reason when I was disappointed with their service. They go out of their way to make sure you are satisfied with their service years. I cannot find a reason when I was disappointed with their service. They go out of their way to make sure you are satisfied with their service and vehicles. Jonathan Kumar has been working with us for three years. He checks with us from time to time to make sure we are happy with the vehicle and if we have any questions for him. I would definitely recommend their dealership to buy a BMW. More
by montyharrison1
Employees Worked With
Jemar DuBose, Jonathan Kumar, Corey Hart
November 21, 2025
Amy and the rest of the BMW deal were amazing! Bought and customized a brand new m340i and everything was perfect from the beginning to the end! Never felt pressured on anything and was kept in th Bought and customized a brand new m340i and everything was perfect from the beginning to the end! Never felt pressured on anything and was kept in the loop the entire time. When I picked up my car I even got an awesome swag bag of gifts. Probably the best dealership in Cincinnati! More
by camcorbin94
Employees Worked With
Ric Koresky, Eric Fender, Amy Ludlum
