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The BMW Store
Cincinnati, OH
1,465 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful February 18, 2024
The entire team is great to work with - very down to earth and friendly! Sales associate Paul was so helpful and knowledgeable. There was no pressure to buy until I was ready. I test drove multiple cars earth and friendly! Sales associate Paul was so helpful and knowledgeable. There was no pressure to buy until I was ready. I test drove multiple cars and asked a lot of questions, and he was happy to help. Susan was equally as great to work with! She was very thorough and helped us learn and setup the new tech and features. We also really appreciated the finance guy, Eric. He was straightforward and easily explained all our options. Again, no pressure at all to buy additional service or warranty plans. He helped us pick additional service options that were a good fit for us. Overall, I would highly recommend! More
by jillianlhunt
Employees Worked With
Paul Kolleck, Susan Ward, Eric Fender
February 16, 2024
Just purchased a car from this dealership. .....and I live in MD. These folks were professional and a pleasure to work with. It was worth the flight and drive back home. .....and I live in MD. These folks were professional and a pleasure to work with. It was worth the flight and drive back home. More
by Gman
Employees Worked With
Julian Lambert, Jemar DuBose
February 11, 2024
Great communication throughout the car buying process. Everything about the new car and service options was explained well. I love my new car! Everything about the new car and service options was explained well. I love my new car! More
by Kristen
Employees Worked With
Ric Koresky, Jemar DuBose, Jonathan Kumar
February 10, 2024
Excellent service from the moment I arrived. Amy answered all of my questions and was a pleasure to deal with. Everything was ready ahead for delivery, and went smoothly. Susan explained and s Amy answered all of my questions and was a pleasure to deal with. Everything was ready ahead for delivery, and went smoothly. Susan explained and set up the many tech options. Amy has followed up several times since purchase to make sure everything is going well. Thank you More
by Chris
Employees Worked With
Susan Ward, Eric Fender, Amy Ludlum
February 09, 2024
I recently purchased my 5th BMW from this dealership. Outstanding service throughout the years! Customer service and satisfaction have always been evident to me. I will be back for #6. Julian was wonderf Outstanding service throughout the years! Customer service and satisfaction have always been evident to me. I will be back for #6. Julian was wonderful to work with, above and beyond assistance, my second BMW purchase with him. Susan is fantastic and very knowledgeable about the vehicles. The BMW store is the best! More
by Beth
Employees Worked With
Jonathan Mcgrath, Matt Carelock, Julian Lambert, Susan Ward, Jemar DuBose
February 07, 2024
One of the most pleasant car-buying experiences I’ve had to date. The whole process was seamless and low pressure. I got a fair deal and delivery was quick & informative. Thanks Emily for making it such a b to date. The whole process was seamless and low pressure. I got a fair deal and delivery was quick & informative. Thanks Emily for making it such a breeze! More
by Samhorn
Employees Worked With
Jonathan McGrath, Ric Koresky, Susan Ward, Eric Fender, Emily Blose
