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The BMW Store
Cincinnati, OH
1,648 Reviews
Here at The BMW Store we’ve done a lot in over 4 decades and are very proud of our past and looking forward to an incredible future. Our customers have taken us a long way but here’s a little bit about how it all started!
It was in 1979 that Tom Schwartz obtained his franchise from BMW. Prior to that, he had been deeply involved with BMWs as a technician. From 1971 – 1976, Tom ran an independent service repair business called The BMW Store. With those roots, his dealership has always placed a premium on customer service with the goal of assuring customers a hassle-free ownership experience. Today, nearly 125 employees at The BMW Store are dedicated to helping people discover the joys of driving a BMW.
There’s a highly trained, knowledgeable sales staff for both new and pre-owned BMWs, an inventory of over 100 new and pre-owned BMWs is maintained to provide excellent selection, and master technicians head service teams specialized in the various operating systems of BMWs. Our extensive assortment of well-maintained pre-owned cars are showcased in our state-of-the art Cincinnati showroom. These include BMW models, as well as those made by other marques. If you find it here, rest assured it’s carefully chosen. If you don’t see a particular vehicle, visit our Vehicle Finder Service and complete the form. We will gladly inform you when a matching car arrives.
We provide competitive BMW financing and lease options available for drivers from Cincinnati, Hyde Park, Oakley, Mariemont, Madeira, Indian Hill, Blue Ash, Montgomery, Loveland, Mason, Milford, Newport, KY, Ft. Thomas, KY, Ft. Mitchell, KY, Covington, KY, Newport, KY, Villa Hills, KY, Edgewood, KY, Florence, KY, and Northern Kentucky. Our finance managers work hard so that you are provided the best BMW financing available to you.
A recently expanded service bay features 28 lifts. More than three quarters of a million dollars in parts are kept on site for quick service, and there’s a fleet of well maintained courtesy vehicles for your servicing convenience…not to mention our new state-of-the-art facility that opened in October 2016!
Providing state-of-the-art support for BMW drivers is the natural culmination of The BMW Store’s passion for the marque. And for thousands of BMW customers in the Tri-State area, it’s one more reason why they choose to drive a BMW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,648 reviews
August 02, 2025
Paul was very informative and extremely patience, easy to work with. Susan was unbelievable helpful in setting up all features and clearly explain all the features! work with. Susan was unbelievable helpful in setting up all features and clearly explain all the features! More
by Pav4076
August 02, 2025
Emily was great. She was easy to communicate with and responsive. I would recommend her. Made the car buying experience easy. She was easy to communicate with and responsive. I would recommend her. Made the car buying experience easy. More
by Michael M
July 30, 2025
My Experience Buying a 2026 BMW X5 I needed a car, but I didn’t want to rush into any decision. After researching different makes and models, including a few other than BMW, I realized something was missi I didn’t want to rush into any decision. After researching different makes and models, including a few other than BMW, I realized something was missing. I wanted to be thorough, thoughtful, and wise about this investment—it had to feel right. That’s when a friend recommended The BMW Store. I made my way there and met a few team members who were friendly and professional from the start. They helped me narrow down options and eventually, I took a 2026 BMW X5 for a test drive. From the moment I got behind the wheel, I knew it was the one. The driving experience was phenomenal, and the interior had everything I wanted: space, tech, comfort. Honestly, it was a beautiful experience both inside and out. The purchase process was smooth—no pressure, just clear and honest communication. I felt the team was transparent about pricing and financing options. They made everything organized, which made the whole experience that much more enjoyable. I walked away not just with a great car, but with the feeling that I was starting a lasting relationship with The BMW Store. Why I Recommend The BMW Store: Honest, transparent, and caring staff: They were attentive, answering every question without rushing. Seamless transaction: The process was quick, organized, and no hidden surprises. Fantastic car: The 2026 BMW X5 is an outstanding vehicle—luxurious, tech-forward, and powerful. Ongoing relationship: I’m confident I’ll be well taken care of with any future service or needs. If you’re in the market for a BMW, I highly recommend checking out The BMW Store. It wasn’t just about buying a car—it was about investing in a relationship with a dealership that values integrity and customer satisfaction More
by DS
Employees Worked With
July 23, 2025
First new BMW purchase from them but I am a repeat customer for parts and service which have been great. We had a great experience with Paul ordering our X5 for Performance Center Delivery and would customer for parts and service which have been great. We had a great experience with Paul ordering our X5 for Performance Center Delivery and would look to them for another vehicle purchase in the future. Thanks Paul! More
by BenP
July 18, 2025
The BMW Store is top notch both or sales and service. See Julian and you can't go wrong. Purchase process was easy without any added pressure in any way. Take a test drive and you wont be disappointed See Julian and you can't go wrong. Purchase process was easy without any added pressure in any way. Take a test drive and you wont be disappointed. More
by Tony
July 15, 2025
Paul and Susan are always fantastic! ! Their help is extremely efficient, very personalized, and always appreciated. ! Their help is extremely efficient, very personalized, and always appreciated. More
by Jamie easterling
July 12, 2025
Our sales agent is very knowledgeable of the product, took the time to ensure we had all the needed information, and follow up was impeccable took the time to ensure we had all the needed information, and follow up was impeccable More
by Zekepanzeca
July 12, 2025
Great experience Paul and Susan were great I will definitely patronize this dealership again. Love the car definitely patronize this dealership again. Love the car More
by Jdub
July 07, 2025
Overall experience was great. Everyone knew there product well, was helpful, and easy to work with Everyone knew there product well, was helpful, and easy to work with More
by JOW
June 24, 2025
I had issues with the delivery schedule , and I thought the BMW store were very fair in the handling of this, and I was very happy with the service Paul kolleck provided the BMW store were very fair in the handling of this, and I was very happy with the service Paul kolleck provided More
by Dspcarnell
