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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,305 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,305 reviews

November 01, 2024

Great frendly family atmosphere. Awesome service from an exceptional staff. You can't go wrong choosing Tim Lally Chevrolet. More

by ROBHOCTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Argenzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Lally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Measor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Tim Lally Chevrolet responded

We're so happy to hear you had a great experience at Tim Lally Chevrolet. Your review made our day! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is anything we can assist you with in the future. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

November 01, 2024

Of all the dealerships I’ve dealt with these are the most reliable, professional, gracious and knowledgeable, friendliest and customer satisfaction conscientious people that I’ve ever known. They are serious More

by JD_44288
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Big Jeff McCune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Tim Lally Chevrolet responded

Thank you so much for this review. It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. It's our pleasure to provide the best possible service to our guests, and we're glad that this commitment was reflected in your visit. If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

October 31, 2024

This was my first time purchasing a car from a dealership and Adam made everything very simple. He always made sure we were comfortable and that we understood everything completely. More

by Daniel Romero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Service was great. The car is operating well. I really enjoy working with Sean Holmes. He is very honest, knowledgeable, efficient, and accommodating! I always make More

by vtlombardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Great service, was treated by a kind gentleman who was great and informative until the completion of the work order. More

by PRECIOUSCALLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

We have always had good service from Tim Lally Chevrolet. The team that takes care of us is always professional and courteous and have never had a problem with the work that had been done. We wouldn’t take More

by CARDAMONE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

LIKE THE FRIENDLY CUSTOMER SERVICE AND THE COMFORT IN THE WAITING AREA. I APPRECIATE THE HOT CHOCOLATE AND MANICURE. More

by TLANCASTER26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

Clean and friendly environment, you didn’t have to wait long for the service rep to come and check you in. Also to update you on the status of your service. More

by NEXTMILESTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

Tim Lally has friendly workers and great service when bringing in your car for maintenance. More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Zarzeczny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Walker, Calvin
Oct 28, 2024 -

Tim Lally Chevrolet responded

Thank you so much for this review! It's our pleasure to provide the best possible service to our guests, and we're glad that this commitment was reflected in your visit. If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

October 26, 2024

The dealship is very helpful very theral detailed they go over and beyond the customer needs 😀 More

by TDELIBERATO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Tim Lally Chevrolet responded

Thank you for entrusting our team to help you. It is wonderful to hear that our staff at Tim Lally Chevrolet was able to provide you with a great experience! If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

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