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Tim Lally Chevrolet
Warrensville Hts, OH
1,310 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,310 reviews
July 20, 2024
This is the fifth vehicle I’ve purchased through Tim Lally. This is my second vehicle with Bill. As a creature of habit, I always purchased an Equinox. However, Amazingly, Bill convinced me to look at s Lally. This is my second vehicle with Bill. As a creature of habit, I always purchased an Equinox. However, Amazingly, Bill convinced me to look at some other vehicles and found one I absolutely adored! He is extremely down to earth. He listened carefully to my concerns and answered all questions knowledgeably. Bill is also extremely honest and won’t try to put you in a vehicle you cannot afford as many dealers do. Highly recommended! Thanks Bill!! More
by DVANDERNEUT
Verified Customer
July 19, 2024
DID THE JOB RIGHT FIRST TIME PUT THE BRA ON RIGHT THANKS WILL COME BACK FOR MORE SERVICE THANKS WILL COME BACK FOR MORE SERVICE More
by JMANN98
Employees Worked With
July 06, 2024
Rachel was very knowledgeable about my vehicle. The service staff performed flawlessly again. Thank you The service staff performed flawlessly again. Thank you More
by MSK0564
Employees Worked With
July 04, 2024
Jeff was a pleasure to work with and he made sure everything went nice and smooth. Can’t thank you enough everything went nice and smooth. Can’t thank you enough More
by IRONWORKERW
Employees Worked With
July 01, 2024
Great Service Always acknowledge customers Always moving Happy to Help Better when little dog is there when I pay moving Happy to Help Better when little dog is there when I pay More
by rlc44111
June 18, 2024
After setting up an appointment Racheal kept me informed about my appointment and contacted me the day before my appointment which I appreciated. She made me feel like a valued customer. about my appointment and contacted me the day before my appointment which I appreciated. She made me feel like a valued customer. More
by BERNARDGOBROGGE2018
June 18, 2024
Nick and the entire Collision team fixed my car fast and effectively. He kept his word and called me every week with updates even finished my car a little sooner than originally expected. I can't thank the effectively. He kept his word and called me every week with updates even finished my car a little sooner than originally expected. I can't thank the Tim Lally team enough. My car looks as good as new after having body work done following a pretty bad accident. Thank you all! More
by Askewe
June 18, 2024
Joey & Henry at Tim Lally are the best in the business and I recommend them to everyone! and I recommend them to everyone! More
by MURPHBG3
June 17, 2024
Always friendly and helpful. Always feel very relaxed. Would not buy a car anywhere else. Great experience Always feel very relaxed. Would not buy a car anywhere else. Great experience More
by KJZURZOLO
Employees Worked With
June 17, 2024
Fantastic Experience! Quick and easy with superior customer service. Bruce was a great help throughout the whole buying process and kept me updated every step of the way. Quick and easy with superior customer service. Bruce was a great help throughout the whole buying process and kept me updated every step of the way. Henry was great with working to get me the best deal and pricing options! Thank you, Tim Lally Chevrolet on a wonderful experience. I am very happy with my purchase! More
by CCKUHN24
