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Tim Lally Chevrolet
Warrensville Hts, OH
1,305 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,305 reviews
February 15, 2024
My gorgeous 2012 Avalanche LTZ was purchased and only serviced by this wonderful dealership. I cannot think of anything that I have not been satisfied with, for all these years. serviced by this wonderful dealership. I cannot think of anything that I have not been satisfied with, for all these years. More
by F L Phillips
Verified CustomerEmployees Worked With
The young lady that wears glasses? An awesome greeter w/ personality!!
February 13, 2024
Terrible experience with the fleet management sales team. They repeatedly tell you they'll call you back and don't. Zero customer service after the purchase. We have purchased over 20 trucks from this dea They repeatedly tell you they'll call you back and don't. Zero customer service after the purchase. We have purchased over 20 trucks from this dealership and I dread having to deal with them. More
by Fleet Truck Buyer
Employees Worked With
john kuivila
February 11, 2024
Awesome experience from picking my vehicle up by Henry to service updates from Matt! Quick check out orocess service updates from Matt! Quick check out orocess More
by THARLEY110711
February 10, 2024
Brock, Bruce, Henry, Kimberly, Rachel, Jane and for that matter everyone at the dealership is a fantastic person to know and deal with. matter everyone at the dealership is a fantastic person to know and deal with. More
by DMZPROSHO
Employees Worked With
Other Employees :
Rachel, Jane, Brody, Chuck etc
February 10, 2024
Tim Lally, always has had our best interest at heart, service is dependable and prompt. Only had one occasion where we had to wait a long time. The place is always clean and everyone is eager to take car service is dependable and prompt. Only had one occasion where we had to wait a long time. The place is always clean and everyone is eager to take care of you. More
by geoandsal
February 08, 2024
Jeff is awesome! He made purchasing this vehicle a great experience! He answered all of our questions and took great care of us. He went above and beyond! We are rec He made purchasing this vehicle a great experience! He answered all of our questions and took great care of us. He went above and beyond! We are recommending Tim Lally to our friends and family based on our experience with Jeff! More
by DMPICKARD214
February 06, 2024
Tim Lally is a great dealership to go to. Everyone from service to sales is extremely helpful Everyone from service to sales is extremely helpful More
by LUSKIN
Employees Worked With
February 05, 2024
Always do a great job. Timely, clean bathroom, clean show room. I also like how you just drive your vehicle in and your greeted by a service person.. Timely, clean bathroom, clean show room. I also like how you just drive your vehicle in and your greeted by a service person.. More
by HALL.PHILLIP35
Employees Worked With
