Tim Lally Chevrolet

I have an very expensice new 2500 series pick up truck that the breaks squeak all the time. Had it in for service twice and they say " your breaks will just squeak, thats what they do". Seams wierd that m that the breaks squeak all the time. Had it in for service twice and they say " your breaks will just squeak, thats what they do". Seams wierd that my other cheaper Chevy truck...they dont squeak. The service guy told me they could put some cheaper braks on it for $ 1500. Sounds like time to look into a Ford. More

Great customer service went over and above Absolutely love working with Brenda she made sure everything was taking care of love working with Brenda she made sure everything was taking care of More

Excellent service Brenda was amazing help me would be going back and telling all my friends going back and telling all my friends More

Matthew Nagy is rated over the top on the scale from 0-10, 10 being excellent! 0-10, 10 being excellent! More

Recently moved to Ohio and saw good ratings for the service department at Tim Lally. Took my Tahoe in for a transmission failure (have extended service contact) and they have had my vehicle for 5 weeks service department at Tim Lally. Took my Tahoe in for a transmission failure (have extended service contact) and they have had my vehicle for 5 weeks. After numerous calls to try and get ahold of the service advisor and after getting Chevrolet Corp Customer Service involved finally got ahold of service advisor. No apologies no nothing just explained was swamped with work and that a tech had to be dedicated to one day of working on vehicle and he didn't know when that would be. This was two weeks ago. Had Chevy Corp Customer Service follow up (today 7/5/2022) and they were told that my warranty company is requesting the transmission be broken down. Called my extended service contact company today as well to see what they are actually requesting and they stated they have no claim or call in as of yet (7/5/2022) from the dealership. The only good thing about Tim Lally is the service dept receptionist who is responsive and shows empathy and apologies for the service advisor. I requested a phone call from the Service Department Manager today(7/5/2022). Will follow up and report if they even bother to call me. I am now trying to pick up/ tow my vehicle to another Chevy dealership. Avoid Tim Lally Service Department at all cost if you value your sanity. More

Joey is a true professional. Excellent accurate communication. Product knowledge. I purchased two Chevrolet Impalas from Tim Lally. One in 2014 and a 2019. Both transactions a Excellent accurate communication. Product knowledge. I purchased two Chevrolet Impalas from Tim Lally. One in 2014 and a 2019. Both transactions at a GREAT price. Delivery and Post Delivery could not be better. Looking to upgrade to a Tahoe when crazy supply/demand situation settles. More

After 3 trips for a rework wheel alignment found out needed a tire rotation with additional charges needed a tire rotation with additional charges More

I always receive excellent customer service from Matthew Nagy! Thank you for your kind professional service Tim Lally entire team. Nagy! Thank you for your kind professional service Tim Lally entire team. More

Joey nailed it! Got me in my 2022 RST Tahoe! Probably the best car buying experience yet! the best car buying experience yet! More

Dion made my purchase of a Chevrolet Malibu a pleasure. Dion was professional,knowledgeable and personable, Dion was professional,knowledgeable and personable, More