Tim's Truck Capital & Auto Sales, Inc.

They were very polite and eager to take the time to to get me into a wonderful suv. As well as doing the work to my satisfaction. I would highly recommend Tim's truck capital to anyone else... get me into a wonderful suv. As well as doing the work to my satisfaction. I would highly recommend Tim's truck capital to anyone else... More

I will continue bringing my vehicle as long as Dave Paul is there to do the work. Your service is good and reliable with easy schedule access is there to do the work. Your service is good and reliable with easy schedule access More

This situation is regarding the service department, not sales, but I am unable to select service as my reason for my visit(?). I brought the Chevy truck that I purchased at Tim's to the service department sales, but I am unable to select service as my reason for my visit(?). I brought the Chevy truck that I purchased at Tim's to the service department for diagnosis and repair of a vibration when applying the brakes. I was contacted and told it was in the rear brakes and though they were not worn out, they would have to be replaced to fix the problem. I verbally authorized the repair (I was out of town). When I returned, I was told the vibration was still there (?) and the problem was in the driveline, and for $500+ they could take it to a third-party shop that specialized in driveline work. I am personally familiar with the shop they referenced, so I took my truck to them independently. Two different people there inspected the driveline and took the truck for a test drive and rendered the opinion that the problem was in the front brakes (the front brakes were replaced prior to the sale at Tim's shop). I made an appointment and took the truck back to Tim's shop and told them that the third party that they referenced thought the problem was (front brakes). They checked it out and said the problem was the rear brake rotors and they were going to replace them under warranty. They did this and road-tested the truck; it did not correct the problem. They then said the problem was in the front brakes and they were going to replace them. Finally, this corrected the problem. Quite frankly, I feel that if the problem was properly diagnosed the first time, the front brakes should have been replaced under shop warranty (as they ultimately were) and the issue would have been resolved. What I have an issue with is that the diagnosis of it being a rear brake problem was incorrect and the rear brakes that may have been still serviceable were replaced at a cost of over $400, the perceived problem of a driveline problem was incorrect, when presented with the opinion of the third party regarding the front brakes they ignored it and replaced components of the rear brakes again. In addition to the repair bill for the rear brakes, I have half a day lost taking the truck to the third-party shop and half a day while it was worked on the second time and finally fixed. More

Excellent. Top Rated Dealership! Great Sale Staff , Finance and Service Department. Respectful, Honest and Attentive. Top Rated Dealership! Great Sale Staff , Finance and Service Department. Respectful, Honest and Attentive. More

Fantastic service and definitely kept me level headed when it came to servicing my vehicle and did everything they could to make sure I was a satisfied customer . I will definitely be coming back!!!! when it came to servicing my vehicle and did everything they could to make sure I was a satisfied customer . I will definitely be coming back!!!! More

Sales person was very helpful and did everything he could to help me with the process. to help me with the process. More

Will never buy from you guys again could of ran out of gas no gas in truck gas no gas in truck More

They were extremely helpful with finding a car my daughter could afford with a limited credit history. daughter could afford with a limited credit history. More

Quick to answer questions, Fast return for a dealership, we were in and out with in 1 hour! Amazing Good think to look forward too now and in the future Thanks Jon Pittsfield NH we were in and out with in 1 hour! Amazing Good think to look forward too now and in the future Thanks Jon Pittsfield NH More

Very helpful easy to work with good service very pleasant atmosphere will recommend to others atmosphere will recommend to others More