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Tom Pappas Toyota

St. Peters, MO

4.8
882 Reviews
Tom Pappas Toyota has been servicing St. Louis and St. Charles for over 30 years! As one of the leading Toyota dealers for MO, we pride ourselves on having friendly employees focused on our customer's needs. Whether you are from O'fallon, St. Peters, Wentzville or Warrenton, or St. Louis you will enjoy the Pappas experience! Customers who come across the river from St. Louis know they will receive great pricing and excellent service! Come and meet our service manager Kyle Albrecht, he has over 30 years in the Toyota parts and service industry. His knowledge and expertise allow us to take on the toughest repair jobs with confidence. Our pre-owned sales manger Alex Wallut, always has a keen eye out for excellent pre-owned vehicles in the St. Peters, O'fallon area. This keeps our gently pre-owned vehicle stock full of the best cars in St. Charles.
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10011 Spencer Rd

St. Peters, MO

63376

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Showing 882 reviews

June 07, 2022

They provide attentive, fast, friendly and efficient service; in this case for a dead battery problem. More

by moservice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Ragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Tom Pappas Toyota responded

Thank you so much for your business and your kind review. We appreciate it!

June 02, 2022

Very good experience everyone was very helpful and kind. The gentleman in the service dept. knew right away what the problem was. They check and made sure my truck was under warranty. More

by Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Shore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was a gentleman who worked on my truck. Don’t know his name he also had a Tacoma. He was extremely helpful. Keep me informed and figured out the problem.
Jun 02, 2022 -

Tom Pappas Toyota responded

Jane, thank you for your business and the kind review!

June 01, 2022

Expectations were met and exceeded as usual. Appointment arrangement was easy and plenty of options to meet my schedule. More

by Jason700
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bank
May 26, 2022

Easy online scheduling, fast & excellent service! Service agent even offered me a $10 coupon for the oil change!!!! More

by madannenbrink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Lowry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

The appointment was easy to make (online) - the folks were ready for me upon arrival. The car was serviced (oil, filter, tire rotation, brake inspection, taillight replacement and fuel induction cleanin More

by Dr. Charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Ketts
May 17, 2022 -

Tom Pappas Toyota responded

Thank you very much Dr. Charles, we appreciate your business!

May 11, 2022

First time customer, my wife and I purchased a new vehicle from Dave and Shay. The whole process was very easy. They know how to take care of their customers! Would recommend checking out Pappas Toyot More

by orfdougmarcia
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dubois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shay Pritchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Pringle
May 17, 2022 -

Tom Pappas Toyota responded

Thank you so much for your business! We appreciate it!

May 06, 2022

Up front with pricing and quick, efficient service! They had my tires rotated and I was on my way! More

by monique.winkler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Shore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Tom Pappas Toyota responded

Thank you Monique! We appreciate your kind words.

May 05, 2022

I love Patrick Ragan. Trust him to tell me what I need. Always ask for him. Hope he never leaves Pappas. More

by mcadamssandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ragan
May 05, 2022 -

Tom Pappas Toyota responded

Thank you so much for the kind words. We'll be sure to let Pat know!

May 03, 2022

Always top notch service at Pappas Toyota. Services are quick and to the point and Brett in finance is very informative and personable. Would highly recommend. More

by Scotti Manes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank "The Tank" Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Lowry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Tom Pappas Toyota responded

Thank you Scotti!

April 28, 2022

I have been going to Pappas since 2018. I was there for service and asked if I could get my car washed. They said they don’t do that anymore. While I was waiting for my car I called the Bom More

by Rave
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Shore
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Tom Pappas Toyota responded

Rave, We're very sorry that your experience was not to your expectations. We haven't had a car wash in several years; we hope you'll still continue to come to dealership to receive the excellent service work that we provide.

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