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Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.7
2,952 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
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18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,952 reviews

March 30, 2025

Went in this Saturday 3/29. Had a good experience finding a Toyota Prius. Thank you More

by vctrorta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wylie Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Town East Ford responded

Thank you for sharing your experience! We're glad to hear you had a great time finding a Toyota Prius with us. We appreciate you choosing us and hope you enjoy your new vehicle!

March 28, 2025

We have a amazing experience, great customer service. This my 2nd car from Town East Ford. Ricardo it's friendly and help you to get the best deal and whatever you need he will do the best to make it More

by juan jimenez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzy Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Town East Ford responded

It's fantastic to hear you had another amazing experience! We're thrilled that you received great customer service and that Ricardo was so helpful in getting you the best deal. We're especially pleased that he went above and beyond to make things happen for you. We appreciate your recommendation and your 5-star rating! We value your continued patronage and look forward to seeing you again for your future automotive needs.

March 28, 2025

Jason was really friendly and laid back, highly relatable and made sure to achieve the best price for my situation More

by Mason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Town East Ford responded

It's fantastic to hear that Jason provided you with such a positive experience! We're delighted that you found him friendly, laid-back, and relatable. We're especially pleased that he worked to achieve the best price for your situation. We understand how important it is to feel comfortable and confident during the purchasing process. Thank you for sharing your positive feedback, and we look forward to seeing you next time!

March 27, 2025

Muy amable dispuesto a ayudar fue grasias a él que me decidí a comprar el auto fui a varios dealers y ninguna persona me atendió como el definitivamente merece empleado del año More

by Efrain Gomez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Town East Ford responded

¡Gracias por tus amables palabras! Nos alegra mucho saber que el servicio que recibiste tuvo un impacto tan positivo en tu decisión de comprar el coche. Nos importa mucho que te hayas sentido tan bien atendido, especialmente en comparación con otras experiencias. Nos aseguraremos de compartir tu comentario con él, ¡definitivamente parece ser un miembro excepcional de nuestro equipo! Agradecemos tu preferencia y esperamos poder atenderte nuevamente en el futuro. ~ Thank you for the kind words! We're so glad to hear that the service you received made such a positive impact on your decision to purchase the car. It means a lot to us that you felt so well taken care of, especially when comparing it to other experiences. We’ll be sure to pass along your feedback to him – he definitely sounds like a standout team member! We appreciate your business and look forward to working with you again in the future!

March 27, 2025

Omg we’re do I start Jason was great throughout the whole process he took extra miles do meet my accommodations. After I was done I left my drivers license there in accident and I leave a hour away Jas More

by Tiwanah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Town East Ford responded

We're absolutely thrilled to hear about your exceptional experience with Jason! It's fantastic that he went above and beyond to meet your accommodations throughout the entire process. We're especially touched by his dedication in personally delivering your driver's license to your home. That level of customer service is truly remarkable, and we're incredibly proud to have Jason on our team. We're also delighted that you love your new SUV. Thank you for sharing your wonderful story!

March 26, 2025

Excellent service! They answered all my questions! Financial department very professional, sales person very professional. More

by Roberto Villanueva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wylie Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Town East Ford responded

Thank you for your feedback! We're pleased to hear that you had an excellent experience and that our team was able to answer all your questions. We appreciate your kind words about both our sales and financial departments and look forward to assisting you again!

March 26, 2025

Jason was a good person and he help alot. He help Us buy our Car. More

by Belemledesma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Town East Ford responded

Thank you for sharing your experience! We're glad to hear that Jason was helpful in guiding you through the car-buying process. We appreciate your business and look forward to assisting you again in the future!

March 25, 2025

I have done business with Town East Ford for nearly 6 years. Jimmy and Farle has been GREAT to me. They literally need a raise. Any situation I have been in they have helped me. They forever have my busi More

by Quetta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Town East Ford responded

Thank you for your loyalty over the past six years! We're thrilled to hear that Jimmy and Farle have consistently provided you with excellent service and support. Your kind words mean a lot, and we appreciate your continued trust in us. We look forward to serving you for many more years to come!

March 24, 2025

I recently purchased a car from Town East Ford Pre-Owned, and I can't say enough good things about my experience, especially thanks to Wylie]! From the moment I walked in, they made me feel welcomed and valu More

by Nicki K.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Boris Loncaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wylie Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Town East Ford responded

Thank you so much for sharing your experience! We're thrilled to hear that Wylie made your car-buying process smooth, stress-free, and enjoyable. It's wonderful that you felt welcomed and valued from the start, and that Wylie’s knowledge and dedication helped you find the perfect car at a great deal. We truly appreciate your kind words and recommendation. We look forward to assisting you again in the future and are so happy you're thrilled with your new car! Thanks again for choosing Town East Ford!

March 24, 2025

Jason is amazing he made my purchase really smooth. He explained everything in detail and made the whole process easy for me. More

by Soi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Town East Ford responded

Thank you for sharing your experience! We're so glad to hear that Jason made your purchase smooth and easy. It's great to know that he took the time to explain everything in detail and made the process stress-free for you. We’ll be sure to pass along your kind words to him. Thanks again for choosing us, and we hope you enjoy your new purchase!

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