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Toyota Direct

Columbus, OH

4.2
1,468 Reviews
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4248 Morse Rd

Columbus, OH

43230

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Showing 1,468 reviews

May 03, 2025

We had a first amazing experience there from the snacks the service and the quickness very satisfied and so glad we bought our car from you guys More

by buttercup20001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Marnell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Toth
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Josh was friendly and helpful. I think they do a nice job, but you are paying more in comparison. More

by Lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 03, 2025

They were very attentive to me and answered all the questions and gave me excellent information. More

by jmrvillamil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cochems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Tejeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

The unethical staff lies to get you to take services that your car doesn't need. More

by gaveflores1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Lyn Ronk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Toth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kayna Wooten
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Two service visits paid $588 no daylight running lights. Toyota went Directly into my pockets More

by michaelreese0880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Rodock
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Thank you for your service. I am very grateful for the service Toyota did. Thank you again Isatou . More

by samiashash1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Almanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karly Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Canfora
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

It was as easy as possible, from setup to talking with Justin to picking the car up. More

by jeffmiller300
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Love my new Sienna! Fadi and Chris were very helpful. I would highly recommend them and Toyota Direct More

by kristenstephens93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cochems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fadi Hamid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

service was good on my new RAV 4 Hybrid 2025. Better than Finance in the sales dept. More

by KWREAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Doddroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Snow
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

I always get very good service here. Mechanic's work is very good. I like my Advisor, Chris Grossman; we've worked with him for years. More

by bmann44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patti Street
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