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Toyota Direct
Columbus, OH
2,214 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,214 reviews
March 27, 2026
Paid over $30,000 for a van and before my second payment I had to replace the battery. Took it to the dealer for an oil change and then tell me everything it needs. Shouldn’t these things been fixed befor I had to replace the battery. Took it to the dealer for an oil change and then tell me everything it needs. Shouldn’t these things been fixed before your put it in the lost and sold it. More
by lindaemmenegger
Employees Worked With
Andrew
March 26, 2026
My second Toyota from Toyota Direct. Always get great service and am able to get an appointment convenient for me. Always get great service and am able to get an appointment convenient for me. More
by terrym1951
Verified CustomerEmployees Worked With
March 26, 2026
My car was last in two months ago and you repaired a flat but then this week when a tire blew it was because the tires were dry rotted. This is not something that can appear in just two months and should hav but then this week when a tire blew it was because the tires were dry rotted. This is not something that can appear in just two months and should have been addressed when you last had it and not after a tire blew More
by show.me.the.mauney
Employees Worked With
March 26, 2026
My salesman was Amazing , this is the second truck I have bought from him and I’m going back to buy a SUV bought from him and I’m going back to buy a SUV More
by petemoore69
Employees Worked With
March 26, 2026
Amazing team work and customer services. Very fast turnaround with car buying!!!! Thank you for all your help!!! Very fast turnaround with car buying!!!! Thank you for all your help!!! More
by kirstenpersinger
March 26, 2026
Nice experience. Have a very nice service and customer care area. Great job giving me feedback on potential issues. Have a very nice service and customer care area. Great job giving me feedback on potential issues. More
by mboyce05
Employees Worked With
March 25, 2026
Was able to get an appointment at a time that worked on short notice. The issue was identified and resolved quickly. There was a problem with the bill but it was also addressed and corrected immediately. short notice. The issue was identified and resolved quickly. There was a problem with the bill but it was also addressed and corrected immediately. Very pleased with the customer service More
by ltamehnert
Employees Worked With
Jacob Handlin
March 25, 2026
Excellent dealer fourth vehicle purchased everything quick and as promised will be back very soon quick and as promised will be back very soon More
by nazpastorjc
March 23, 2026
Thank you for getting me in an out service got me done in an hour really appreciate the team an hour really appreciate the team More
by theresacumberlander22
Employees Worked With
