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Toyota Direct
Columbus, OH
2,258 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,258 reviews
June 16, 2026
The staff are very quick and helpful. It's always a professional atmosphere when I go. It's always a professional atmosphere when I go. More
by mattxm85
Verified CustomerEmployees Worked With
June 16, 2026
randy d my service writer did a super fantastic job on my car an excellent person to deal with. car an excellent person to deal with. More
by rickster58203
Employees Worked With
June 16, 2026
Gives an honest what to expect based on what is needed for auto prices are in line with service should be. for auto prices are in line with service should be. More
by l.jackson2121
Employees Worked With
June 16, 2026
Clifford took care of me and made sure all my questions were answered. My service was quick and stress free. were answered. My service was quick and stress free. More
by ruarksamuel
Employees Worked With
June 16, 2026
Didn’t like they tried to get me to pay another $175 for another diag fee after they messed up my window and it stopped working, i fixed it myself. another diag fee after they messed up my window and it stopped working, i fixed it myself. More
by Tatsamaru
Employees Worked With
June 14, 2026
Very helpful with the auto equipment details & very helpful working out the financial details & transfering equipment from old auto to new auto. helpful working out the financial details & transfering equipment from old auto to new auto. More
by tkreachbaum
June 12, 2026
Our vehicle was accepted quickly and the service was completed in a timely manner. The service to be completed was described when we entered. Next service date was recommended. completed in a timely manner. The service to be completed was described when we entered. Next service date was recommended. More
by fwalton1
Employees Worked With
June 11, 2026
Very bad place. They will spoil your car and lie and will not take responsibility. Do not take your car there please. They are out to squeeze cash out of your pocket They will spoil your car and lie and will not take responsibility. Do not take your car there please. They are out to squeeze cash out of your pockets. More
by alemco143
Employees Worked With
June 11, 2026
Amazing service! I usually go to Lexus so I was curious how it would compare. Aside from not having a fancy lounge when you pull in, it was as good if not better. I usually go to Lexus so I was curious how it would compare. Aside from not having a fancy lounge when you pull in, it was as good if not better. Parriss (sp) was exceptional!! Super friendly and courteous and went above and beyond even recommending to NOT do a brake job yet! The courtesy shuttle driver was even extremely nice. Sorry I forget his name. Had they done the brake job I would have saved close to $300 compared to Lexus doing the work. Same OEM parts too. I will be going back. More
by phrogman2
Employees Worked With
Parris
June 11, 2026
Excellent work and great job for your team and also quick appointment for service and not too long waiting to lounge. It’s great fun. appointment for service and not too long waiting to lounge. It’s great fun. More
by dangalghana
Employees Worked With
