Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota Direct
Columbus, OH
2,563 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,563 reviews
November 21, 2025
Cliff was great and assisted getting my truck done a day earlier the. Expected. Thanks again. earlier the. Expected. Thanks again. More
by kparker737
Verified CustomerEmployees Worked With
November 20, 2025
Taken right away . The worker was pleasant and professional. The waiting area is always inviting. The worker was pleasant and professional. The waiting area is always inviting. More
by eromanoff1946
Employees Worked With
November 20, 2025
Great experience, very clean and fast service snack area was clean and very nice thank you I’ll definitely be returning. was clean and very nice thank you I’ll definitely be returning. More
by jasmineleroy9
Employees Worked With
November 19, 2025
Like the fact that they got me right in but it took a couple of trips in to figure out why my tire kept loosing air. I was there a couple hours this last time. Glad it was finally figured out and fixed. couple of trips in to figure out why my tire kept loosing air. I was there a couple hours this last time. Glad it was finally figured out and fixed. More
by mglburton
Employees Worked With
Don't know their names
November 19, 2025
Very friendly and helpful, quick service. Will continue to have my vehicle serviced at Toyota Direct. Will continue to have my vehicle serviced at Toyota Direct. More
by brandon.moskal
Employees Worked With
November 19, 2025
Richard Briggs was a wonderful salesman; he assisted me in test-driving a number of cars until I found the one I wanted. He also found the extra key months after I bought the car. Good job, and thank you f in test-driving a number of cars until I found the one I wanted. He also found the extra key months after I bought the car. Good job, and thank you for your help. More
by Jason nguyen
Employees Worked With
Richard Briggs
November 19, 2025
I had a great experience with Quinton, and the rest of the staff. They got me the car I wanted at a good price. I am so happy with my Camry. the staff. They got me the car I wanted at a good price. I am so happy with my Camry. More
by troygates1976
November 18, 2025
service was great, chuck did a great job keeping me informed and service was completed fast informed and service was completed fast More
by westbros
Employees Worked With
November 18, 2025
Great experience with Quinton at Toyota Direct! This is the second vehicle we’ve bought from him, and he continues to be friendly, knowledgeable, and easy to work with. No pressure—just honest help This is the second vehicle we’ve bought from him, and he continues to be friendly, knowledgeable, and easy to work with. No pressure—just honest help and excellent service. Highly recommend asking for Quinton! More
by anita
