Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota Direct
Columbus, OH
2,064 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,064 reviews
April 04, 2025
I brought my truck in twice for squeaking brakes and they still squeak. The last time it was in for service, they had the truck for over a week. Still not resolved. still squeak. The last time it was in for service, they had the truck for over a week. Still not resolved. More
by hickmanjoe000
Verified CustomerEmployees Worked With
I don’t recall
April 04, 2025
I like Toyota Camry very good car I enjoyed it and I like it t like it t More
by yasinyaska
Employees Worked With
April 04, 2025
They honored the warranty I purchased and did not give me any hassles. Have recommended Toyota direct Diamond warranty to all my friends and family any hassles. Have recommended Toyota direct Diamond warranty to all my friends and family More
by tim.heinlein.20
Employees Worked With
I believe the Gentleman who helped me was named Randy
April 04, 2025
I asked for a paper printout of additional services my car needed. I was informed by Maggie that it was attached to my paperwork. Once home I realized the paperwork was not attached. Called the center bac car needed. I was informed by Maggie that it was attached to my paperwork. Once home I realized the paperwork was not attached. Called the center back again to request a copy and did not receive a call back but instead received a text from someone with no name and again it was not what I requested. I don't understand what eso hard about printing a copy of additional services needs and the cost. The service department for my car is always great as usual. More
by lebeale319
Employees Worked With
April 04, 2025
Cliff was very professional and kept me updated regarding my vehicle. When it was time to pick it up, he gave me options based on their hours for the next two days. my vehicle. When it was time to pick it up, he gave me options based on their hours for the next two days. More
by akahmed1
Employees Worked With
April 03, 2025
Service was performed in an efficient and timely manner. The service representative was professional and plesant. The service representative was professional and plesant. More
by hevans3
Employees Worked With
April 03, 2025
Was always greeted with a smile. Always helpful in anything I requested. Speedy and polite and very knowledgeable about their products. Always helpful in anything I requested. Speedy and polite and very knowledgeable about their products. More
by Bear
April 03, 2025
It was a nice experience. Quinton was vey nice and through. Brandon did a nice job as well. Quinton was vey nice and through. Brandon did a nice job as well. More
by mr.ed
Employees Worked With
April 03, 2025
Service was great. Maggie went over and above expectations and answered all of my questions. Maggie went over and above expectations and answered all of my questions. More
by jellysd
Employees Worked With
