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Toyota Direct
Columbus, OH
1,919 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,919 reviews
January 17, 2025
We have bought three vehicles from Toyota Direct. We have been very satisfied with our purchases and the service. We have been very satisfied with our purchases and the service. More
by daviddscott83
Verified CustomerEmployees Worked With
January 17, 2025
So far, so good. They finished in a timely manner, and to the best of my knowledge, the service was completed as promised. They finished in a timely manner, and to the best of my knowledge, the service was completed as promised. More
by jdf3703
Employees Worked With
January 17, 2025
It was bad for you because I ask the main is to check my battery and he said the battery is OK. Well, I’m stuck since then even today the very give me a lot of problem and I have to jam it every day from th battery and he said the battery is OK. Well, I’m stuck since then even today the very give me a lot of problem and I have to jam it every day from that day to today is absolutely crazy. More
by mohamedamiinyussuf
Employees Worked With
January 17, 2025
Good service, upfront and honest, prompt and professional, your car is in good hands with the service team professional, your car is in good hands with the service team More
by todd.abens
Employees Worked With
January 16, 2025
The dealership was very helpful and efficient. They were patience with all the questions and changes that I made. They are a great team. They were patience with all the questions and changes that I made. They are a great team. More
by florajbankston
January 16, 2025
Randy and Jonathan always me good advice regarding service! They take the effort to get to the bottom of all my car issues. service! They take the effort to get to the bottom of all my car issues. More
by danny.p.oconnell
January 14, 2025
Excellent service! !! Would definitely recommend to any Toyota Owner in the area to come here and get all of their Service needs done here! !! Would definitely recommend to any Toyota Owner in the area to come here and get all of their Service needs done here! More
by tommytwotone37
January 14, 2025
Super clean and well maintained, staff and management are professional and very helpful, will definitely recommend professional and very helpful, will definitely recommend More
by naser_alhameed
January 14, 2025
Thank you for the great work, it took a little longer than I expected but the team was sweet. than I expected but the team was sweet. More
by Currie
Employees Worked With
January 13, 2025
Everything has changed with New service advisors not being very educated about the cars they are servicing. Like saying when checking on car that the work hasn't started, then 2 minutes later you get a being very educated about the cars they are servicing. Like saying when checking on car that the work hasn't started, then 2 minutes later you get a call saying to come get your car its complete. A master cylinder is not that rapid. More
by nyconection
Employees Worked With
Other Employees :
New service advisors not listed
