Toyota Direct

Lily did a wonderful job in managing my experience while my car was being serviced. Keeping me posted on issues found and length of time of repairs and the price was very reasonable my car was being serviced. Keeping me posted on issues found and length of time of repairs and the price was very reasonable More

Brought my Highlander in and wanted my trunk looked at because it’s makes an awful noise and gets stuck. Now my Highlander is making new deep noise with my AC and the trunk never got fixed. I tried callin because it’s makes an awful noise and gets stuck. Now my Highlander is making new deep noise with my AC and the trunk never got fixed. I tried calling and left numerous voicemails for no one to call me back. More

I appreciate their location but don’t appreciate their upselling and pushing of services. Only certain associates working there seem to know what is going on. I don’t have any love for this dealership. upselling and pushing of services. Only certain associates working there seem to know what is going on. I don’t have any love for this dealership. More

Norman did an excellent job answering our questions and working with the sales manager to arrange for us to get the car we want. Everyone was friendly and helpful. working with the sales manager to arrange for us to get the car we want. Everyone was friendly and helpful. More

I was very happy with the service and the fact they allowed me to keep my car there for several days until I had the chance to pick it up. allowed me to keep my car there for several days until I had the chance to pick it up. More

Enjoy bringing my Toyota vehicles when Jonathan is my service advisor; he cares about servicing your vehicles and he understands how to build brand loyalty. service advisor; he cares about servicing your vehicles and he understands how to build brand loyalty. More

Charged me $100 to diagnose my car with rusted brake rotors two days after they did brake maintenance and a multipoint inspection where they said everything looked fine. Implied I was lying about when t rotors two days after they did brake maintenance and a multipoint inspection where they said everything looked fine. Implied I was lying about when the issue started by claiming it wasn't caught during the inspection because I hadn't mentioned any brake noises, even though I stated multiple times the issue only started after the maintenance and inspection were performed. More

Efficient, thorough, fast, excellent waiting area and personable with great person to deal with at start and finish. personable with great person to deal with at start and finish. More

Islam quickly responded to me when I expressed interest in purchasing a Camry i found online. He was helpful and attentive making sure that particular car had what i wanted, heated seats! He wasn’t pushy o in purchasing a Camry i found online. He was helpful and attentive making sure that particular car had what i wanted, heated seats! He wasn’t pushy or aggressive, nicely mannered. More

Collin was a fantastic service advisor and kept me informed on my service the entire time. He went above and beyond to make sure i was taken care of despite the delays! informed on my service the entire time. He went above and beyond to make sure i was taken care of despite the delays! More